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1. Parties: Identification of the healthcare provider and patient, including their full legal names, addresses, and any registration numbers
2. Background: Context of the healthcare relationship and purpose of entering into the arbitration agreement
3. Definitions: Key terms used throughout the agreement, including medical, legal, and arbitration-specific terminology
4. Scope of Arbitration: Specific types of disputes covered by the agreement, including medical treatment, care quality, billing, and other healthcare-related matters
5. Arbitration Rules and Procedures: The chosen arbitration rules, appointment of arbitrators, and procedural framework
6. Place and Language of Arbitration: Specification of the arbitration venue and the language(s) to be used in proceedings
7. Applicable Law: Confirmation of Swiss law as the governing law and reference to specific healthcare legislation
8. Confidentiality: Provisions for maintaining medical confidentiality and data protection during arbitration
9. Costs and Fees: Allocation of arbitration costs and procedures for handling fees
10. Emergency Relief: Procedures for seeking urgent medical care or emergency relief without breaching the agreement
11. Execution and Effect: Signing requirements and when the agreement becomes effective
1. Multi-Party Proceedings: Procedures for handling disputes involving multiple healthcare providers or patients, used when the healthcare service involves multiple providers
2. Class Actions: Provisions regarding collective claims, relevant for healthcare facilities treating many patients with similar issues
3. Insurance Coverage: Provisions relating to insurance company involvement in disputes, used when insurance providers are key stakeholders
4. Mediation Requirement: Mandatory mediation step before arbitration, optional for facilities preferring attempted mediation first
5. Special Procedures for Specific Treatments: Particular provisions for specialized medical procedures or experimental treatments
6. Cross-Border Treatment Provisions: Special considerations for international patients, used by facilities treating many foreign patients
1. Schedule A - Arbitration Rules: Detailed procedural rules for conducting the arbitration, including timelines and requirements
2. Schedule B - Fee Schedule: Comprehensive breakdown of arbitration costs, administrative fees, and arbitrator compensation
3. Schedule C - Arbitrator Qualification Requirements: Specific qualifications required for arbitrators in healthcare disputes
4. Schedule D - Consent Forms: Standard forms for patient consent to arbitration, including translations if needed
5. Appendix 1 - Notice of Arbitration Template: Standard form for initiating arbitration proceedings
6. Appendix 2 - List of Excluded Matters: Specific healthcare matters excluded from arbitration (e.g., emergency treatment decisions)
7. Appendix 3 - Data Protection Protocol: Procedures for handling sensitive medical information during arbitration
Healthcare
Medical Services
Pharmaceuticals
Medical Devices
Healthcare Insurance
Biotechnology
Clinical Research
Private Healthcare
Public Healthcare
Alternative Medicine
Legal
Compliance
Risk Management
Medical Administration
Patient Relations
Quality Assurance
Clinical Operations
Contract Management
Healthcare Operations
Regulatory Affairs
Chief Medical Officer
Hospital Administrator
Legal Counsel
Compliance Officer
Risk Manager
Medical Director
Healthcare Facility Manager
Patient Relations Manager
Quality Assurance Director
Clinical Operations Manager
Healthcare Contract Manager
Medical Practice Manager
Insurance Relations Coordinator
Chief Legal Officer
Healthcare Compliance Director
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