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Cloud Platform Enterprise Agreement

Cloud Platform Enterprise Agreement Template for Switzerland

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Key Requirements PROMPT example:

Cloud Platform Enterprise Agreement

"I need a Cloud Platform Enterprise Agreement for a Swiss financial services company that will be using cloud services for processing sensitive customer data, with specific provisions for FINMA compliance and enhanced data protection measures."

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Document background
This Cloud Platform Enterprise Agreement is designed for use when establishing a comprehensive legal framework for cloud service provision in Switzerland. It is particularly suited for enterprise-level engagements where a cloud service provider offers platform services to Swiss-based organizations or international companies operating under Swiss jurisdiction. The agreement incorporates essential elements required by Swiss law, including compliance with the Federal Data Protection Act (FADP/DSG), while addressing critical aspects such as service levels, security measures, data processing terms, and operational requirements. This document type is typically used for long-term, complex cloud service arrangements where robust legal protection and clear operational guidelines are necessary, and where Swiss regulatory compliance, particularly regarding data protection and privacy, is paramount.
Suggested Sections

1. Parties: Identification of the contracting parties, including registered addresses and company details

2. Background: Context of the agreement and brief description of the cloud platform services being provided

3. Definitions: Detailed definitions of terms used throughout the agreement

4. Services: Description of cloud platform services, service components, and delivery obligations

5. Service Access and License: Terms of service access, user licenses, and permitted use of the platform

6. Customer Obligations: Customer responsibilities, acceptable use policy, and compliance requirements

7. Fees and Payment: Pricing, payment terms, invoicing, and fee adjustment mechanisms

8. Data Protection and Privacy: Compliance with Swiss FADP, data processing terms, and privacy obligations

9. Security Requirements: Security measures, protocols, and compliance with Swiss security standards

10. Confidentiality: Protection of confidential information and trade secrets

11. Intellectual Property Rights: Ownership of IP, licenses, and restrictions on use

12. Service Levels: Service level commitments, measurement, and remedies

13. Term and Termination: Duration, renewal, termination rights, and consequences of termination

14. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements

15. Force Majeure: Events excusing performance and related procedures

16. General Provisions: Standard clauses including notices, assignment, and governing law

Optional Sections

1. Professional Services: Include when additional implementation, configuration, or consulting services are required

2. Multi-Tenant Environment: Include for shared infrastructure deployments to define isolation and security measures

3. Disaster Recovery: Include for customers requiring specific business continuity commitments

4. Financial Services Compliance: Include for financial sector customers requiring FINMA compliance

5. Healthcare Data Processing: Include when processing sensitive health data

6. Sub-processors: Include when third-party service providers are involved in service delivery

7. Export Control: Include when services involve cross-border data transfers or technology export

8. Customer-Specific Regulatory Requirements: Include for customers in regulated industries with specific compliance needs

Suggested Schedules

1. Service Description: Detailed technical specifications of cloud platform services

2. Service Level Agreement: Detailed service levels, measurement methods, and service credits

3. Pricing Schedule: Detailed pricing, payment terms, and calculation methods

4. Security Policy: Detailed security requirements, measures, and compliance standards

5. Data Processing Agreement: Detailed data protection terms compliant with Swiss FADP

6. Acceptable Use Policy: Detailed rules for platform usage and restrictions

7. Support Services: Support level descriptions, response times, and escalation procedures

8. Business Continuity Plan: Disaster recovery and business continuity procedures

9. Exit Plan: Termination assistance and data migration procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions
















































Clauses






































Relevant Industries

Information Technology

Financial Services

Healthcare

Manufacturing

Retail

Professional Services

Insurance

Telecommunications

Education

Government

Pharmaceutical

Energy

Transportation

Media and Entertainment

Relevant Teams

Legal

Information Technology

Procurement

Information Security

Risk Management

Compliance

Operations

Infrastructure

Enterprise Architecture

Vendor Management

Data Protection

Privacy

Relevant Roles

Chief Information Officer

Chief Technology Officer

Chief Legal Officer

Data Protection Officer

IT Director

Procurement Manager

Legal Counsel

Information Security Manager

Cloud Infrastructure Manager

Enterprise Architect

Risk Manager

Compliance Officer

IT Operations Manager

Contract Manager

Technical Account Manager

Privacy Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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