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1. Service Level Agreement: Detailed service performance metrics and penalties - include when specific service levels need to be guaranteed

2. Training and Support: Terms for product training and ongoing support - include when complex products or services are involved

3. Territory and Exclusivity: Geographic limitations and exclusivity rights - include when territorial restrictions apply

4. Marketing and Promotion: Terms for joint marketing activities - include when collaborative marketing is planned

5. Minimum Purchase Requirements: Minimum order quantities or service usage - include when volume commitments are required

6. Return and Refund Policy: Process for product returns and refunds - include for physical goods sales

7. Data Protection and Privacy: Specific data handling requirements - include when personal data is processed

8. Change Management: Process for implementing changes to products or services - include for long-term or complex relationships

9. Force Majeure: Provisions for unforeseeable circumstances - include when significant operational risks exist

1. Schedule A - Product Specifications: Detailed technical specifications of products being sold

2. Schedule B - Service Specifications: Detailed description of services to be provided

3. Schedule C - Pricing Schedule: Detailed pricing information, including volume discounts and special rates

4. Schedule D - Service Levels: Specific service level metrics and measurement criteria

5. Schedule E - Support and Maintenance: Details of support and maintenance services

6. Schedule F - Territory Map: Geographic areas covered by the agreement

7. Appendix 1 - Contact Information: Key contacts for both parties

8. Appendix 2 - Report Templates: Standard formats for required reporting

9. Appendix 3 - Change Request Form: Template for requesting changes to products or services