¶¶Òõ¶ÌÊÓƵ

All Countries
Sales And Service Agreement

Sales And Service Agreement Template for Australia

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Sales And Service Agreement

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Sales And Service Agreement

"I need a Sales and Service Agreement for my software company to supply enterprise management software and ongoing maintenance services to Australian corporate clients, with specific provisions for data protection and service level guarantees."

Celebrated by
Collaborations with
Investors
Document background
The Sales And Service Agreement is designed for business relationships where both product sales and ongoing services are integral components of the commercial arrangement. This document is particularly relevant in the Australian business context, where it must comply with federal legislation such as the Competition and Consumer Act 2010 (including the Australian Consumer Law) and state-specific regulations. It is commonly used when a supplier provides both physical or digital products along with associated services such as maintenance, support, training, or consulting. The agreement comprehensively covers aspects such as product specifications, delivery terms, service levels, warranties, pricing, and performance standards, while ensuring compliance with Australian legal requirements regarding consumer guarantees, unfair contract terms, and fair trading practices.
Suggested Sections

1. Parties: Identification and details of the contracting parties

2. Background: Context of the agreement, relationship between parties, and general purpose

3. Definitions and Interpretation: Defined terms, interpretation rules, and hierarchy of documents

4. Term and Commencement: Duration of agreement, commencement date, and renewal provisions

5. Sales Terms: Terms governing the sale of goods including ordering, delivery, title, and risk

6. Service Terms: Scope of services, service levels, and performance standards

7. Pricing and Payment: Pricing for goods and services, payment terms, invoicing, and price adjustment mechanisms

8. Warranties and Customer Guarantees: Product and service warranties, ACL guarantees, and quality commitments

9. Intellectual Property: IP ownership, licenses, and protection of both parties' intellectual property

10. Confidentiality: Protection and handling of confidential information

11. Liability and Indemnities: Limitation of liability, indemnities, and insurance requirements

12. Termination: Termination rights, consequences, and post-termination obligations

13. General Provisions: Standard boilerplate clauses including notices, governing law, and dispute resolution

Optional Sections

1. Data Protection and Privacy: Required if personal data is collected or processed as part of the sales or services

2. Performance Metrics: Include when specific KPIs or service levels need to be measured and reported

3. Training and Support: Required if the agreement includes product training or ongoing technical support

4. Territory and Exclusivity: Include when there are geographic restrictions or exclusive rights granted

5. Change Management: Required for long-term agreements where scope or requirements might change

6. Disaster Recovery: Include for critical services or where business continuity is essential

7. Personnel Requirements: Required if specific qualifications or security clearances are needed for service delivery

8. Compliance and Audit Rights: Include when regulatory compliance or performance auditing is necessary

Suggested Schedules

1. Schedule 1 - Products and Pricing: Detailed list of products, specifications, and pricing structure

2. Schedule 2 - Service Specifications: Detailed description of services, delivery methods, and technical requirements

3. Schedule 3 - Service Levels: Specific service level agreements, KPIs, and measurement methods

4. Schedule 4 - Support Services: Details of support services, response times, and escalation procedures

5. Schedule 5 - Locations: Delivery locations, service locations, and geographic coverage

6. Schedule 6 - Personnel: Key personnel, qualifications, and roles

7. Appendix A - Order Form Template: Standard form for ordering products or services

8. Appendix B - Acceptance Testing: Testing procedures and acceptance criteria for products or services

9. Appendix C - Report Templates: Templates for required reporting and performance monitoring

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions













































Clauses













































Relevant Industries

Manufacturing

Technology

Retail

Professional Services

Healthcare

Construction

Telecommunications

Software and IT

Industrial Equipment

Consumer Goods

Automotive

Energy and Utilities

Financial Services

Education

Hospitality

Relevant Teams

Legal

Commercial

Procurement

Sales

Operations

Service Delivery

Customer Success

Risk and Compliance

Supply Chain

Business Development

Account Management

Contract Administration

Relevant Roles

Commercial Director

Procurement Manager

Sales Director

Legal Counsel

Contract Manager

Business Development Manager

Operations Manager

Service Delivery Manager

Account Executive

Chief Commercial Officer

Supply Chain Manager

Vendor Manager

Risk Manager

Compliance Officer

Customer Success Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Cross Purchase Buy Sell Agreement

An Australian-compliant agreement enabling business owners to purchase each other's interests upon specified triggering events, ensuring business continuity and clear exit mechanisms.

find out more

Sales Exclusivity Agreement

An Australian-law governed agreement establishing exclusive sales or distribution rights within a specified territory, including performance requirements and compliance with local competition laws.

find out more

Sales Rep Agreement

An Australian-law governed agreement establishing the relationship between a company and its sales representative, including commission terms and mutual obligations.

find out more

Commission Agent Agreement

An Australian-law governed agreement establishing a commission-based sales relationship between a principal and an agent, defining authority, obligations, and compensation terms.

find out more

Vehicle Sales Agreement Form

An Australian-compliant legal agreement for the sale and purchase of vehicles, covering essential terms and conditions under Australian law.

find out more

Lease Option Agreement For Sale

An Australian legal agreement combining a property lease with an option for the tenant to purchase the property during or after the lease term.

find out more

Seller Rent Back Agreement Form

An Australian legal agreement allowing property sellers to remain as tenants after sale completion, combining property sale and residential tenancy provisions under Australian law.

find out more

Agreement Of Sale And General Power Of Attorney

An Australian legal document combining a sale agreement and general power of attorney, enabling both asset transfer and authorized representation in the transaction process.

find out more

Oil Purchase And Sale Agreement

An Australian-law governed agreement setting out terms and conditions for the sale and purchase of oil products, including specifications, pricing, delivery, and regulatory compliance.

find out more

Agreement To Split Proceeds Of Sale

An Australian legal agreement establishing terms for distributing property sale proceeds among multiple parties, compliant with Australian property and contract law.

find out more

Retail Installment Sales Contract

An Australian-compliant contract for the sale of goods through installment payments, incorporating consumer credit protections and payment terms.

find out more

Sale Of Partnership Interest Agreement

An Australian law-governed agreement for the sale and transfer of partnership interests, detailing terms, conditions, and obligations of all parties involved.

find out more

Plot Sale Agreement

An Australian legal agreement for the sale and purchase of land plots, outlining terms, conditions, and obligations of all parties involved.

find out more

Sale And Purchase Agreement Key Terms

An Australian law-governed document outlining the essential terms and conditions for a proposed sale transaction, serving as the basis for a detailed purchase agreement.

find out more

Point Of Sale Contract

An Australian-law governed agreement setting out terms and conditions for point of sale transactions, ensuring compliance with Australian Consumer Law and protecting both merchant and customer interests.

find out more

Business Sale Confidentiality Agreement

An Australian-law governed confidentiality agreement for protecting sensitive information during business sale transactions.

find out more

Salesperson Contract

An Australian-compliant employment contract for sales professionals, covering compensation, duties, and performance expectations.

find out more

Motorcycle Sales Agreement

An Australian-compliant legal agreement for the sale and purchase of motorcycles, incorporating federal and state regulatory requirements.

find out more

Gas Purchase Agreement

An Australian law-governed agreement establishing terms and conditions for natural gas sale and purchase, including delivery, pricing, and operational requirements.

find out more

General Sales Contract

An Australian law-compliant contract template for the sale of goods, covering essential commercial terms and consumer protection requirements.

find out more

Sales And Distribution Agreement

An Australian-law governed Sales and Distribution Agreement establishing terms between supplier and distributor, including appointment, territory rights, and operational requirements.

find out more

Power Sales Agreement

An Australian-law governed agreement establishing terms for electricity sale and purchase between generators and buyers, compliant with National Electricity Market requirements.

find out more

Sales And Service Agreement

An Australian-law governed agreement combining sales and service provisions, establishing terms for supply of goods and related services with necessary consumer protections.

find out more

Sale And Buy Back Agreement

An Australian law-governed agreement establishing terms for asset sale and subsequent repurchase by the original seller, including pricing, timing, and interim obligations.

find out more

Installment Sale Agreement

An Australian-law governed agreement for the sale of goods with payment structured in installments, incorporating security interests and compliance with Australian consumer and commercial law.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: /our-research
Oops! Something went wrong while submitting the form.

³Ò±ð²Ô¾±±ð’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our for more details and real-time security updates.

Read our Privacy Policy.