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Grievance Decision Letter

Grievance Decision Letter Template for Australia

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Key Requirements PROMPT example:

Grievance Decision Letter

"I need to draft a Grievance Decision Letter for a workplace bullying complaint filed on January 15, 2025, where the investigation has substantiated the allegations, and I need to outline both disciplinary actions and workplace safety measures being implemented."

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Document background
The Grievance Decision Letter is a crucial document in Australian workplace dispute resolution processes, used when formally responding to employee grievances or complaints. It must comply with the Fair Work Act 2009 and related employment legislation, while following organizational grievance procedures. The letter is issued after a thorough investigation has been completed and documents the investigation process, findings, and final decision. It serves multiple purposes: providing a clear response to the grievant, documenting the organization's decision-making process, ensuring procedural fairness, and creating an official record of the resolution. This document is particularly important as it may be referenced in any subsequent legal proceedings or appeals, and must therefore be comprehensive, clear, and compliant with relevant legislation and workplace policies.
Suggested Sections

1. Letter Header: Including date, reference number, addressee details, and confidentiality notice

2. Acknowledgment: Formal acknowledgment of the grievance submission and reference to when it was received

3. Grievance Summary: Brief outline of the nature of the grievance and key issues raised

4. Investigation Process: Overview of how the investigation was conducted, including meetings held and evidence reviewed

5. Findings: Clear presentation of the investigation findings and analysis of the evidence

6. Decision: Clear statement of the decision made and rationale behind it

7. Next Steps: Information about implementation of any actions and appeal rights

8. Closing: Formal closing including contact details for any questions and signature block

Optional Sections

1. Policy References: Specific references to workplace policies relevant to the decision - include when the grievance involves policy violations

2. Timeline of Events: Detailed chronological sequence of events - include for complex cases with multiple incidents

3. Recommendations: Additional recommendations for workplace improvements - include when systematic issues are identified

4. Support Services: Information about available support services - include when the matter is sensitive or may cause distress

5. External Agency References: References to external bodies or regulators - include when matter falls under specific regulatory frameworks

Suggested Schedules

1. Interview Records: Summary of interviews conducted during the investigation

2. Evidence List: List of all documents and evidence considered in making the decision

3. Relevant Policy Excerpts: Copies of relevant sections of workplace policies referenced in the decision

4. Action Plan: Detailed plan for implementing any required changes or remedial actions

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions
























Clauses


















Relevant Industries

Healthcare

Education

Financial Services

Manufacturing

Retail

Technology

Professional Services

Government

Non-profit

Construction

Mining

Hospitality

Transport and Logistics

Telecommunications

Relevant Teams

Human Resources

Legal

Executive Leadership

Industrial Relations

Compliance

Employee Relations

Operations

Administration

Relevant Roles

Human Resources Manager

Employee Relations Specialist

Department Manager

Chief Human Resources Officer

Workplace Relations Manager

HR Business Partner

General Manager

Chief Executive Officer

Industrial Relations Manager

Compliance Officer

Legal Counsel

HR Administrator

Operations Manager

Regional Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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