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1. Performance Standards: Specific quality standards or service levels, used when quantifiable performance metrics are required

2. Progress Reporting: Reporting requirements and frequency, included when regular status updates are needed

3. Travel Requirements: Details of any required travel and associated terms, included when travel is necessary for service delivery

4. Client Facilities: Requirements for access to client premises or systems, included when on-site work is needed

5. Subcontracting: Terms regarding use of subcontractors, included when subcontracting may be required

6. Knowledge Transfer: Requirements for training or knowledge transfer to client staff, included when relevant to project success

7. Transition Services: Terms for handover or transition of services, included when project involves system or process changes

8. Risk Management: Specific risk mitigation strategies, included for high-risk or complex projects

1. Schedule 1 - Detailed Scope of Work: Comprehensive technical or operational details of the services to be provided

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment structure

3. Schedule 3 - Project Timeline: Detailed project plan with specific dates and dependencies

4. Schedule 4 - Resource Schedule: Details of all personnel, their roles, and time commitment

5. Appendix A - Technical Requirements: Specific technical requirements or specifications

6. Appendix B - Relevant Standards: Industry or technical standards applicable to the services

7. Appendix C - Change Request Template: Standard template for requesting and documenting changes

8. Appendix D - Progress Report Template: Standard template for progress reporting