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1. Non-Compete: Restrictions on working with competing clients, used when the virtual assistant has access to sensitive competitive information

2. Equipment and Tools: Specifications about required equipment and software, included when specific tools are necessary for service delivery

3. Training and Onboarding: Details about initial training and onboarding processes, included for complex service arrangements

4. Substitute Services: Terms for providing substitute services during absence, used when continuous service availability is crucial

5. Multi-Client Policy: Guidelines for managing multiple clients, included when the VA works with multiple clients simultaneously

6. Insurance Requirements: Professional liability insurance requirements, included for high-risk or specialized services

7. Performance Bonuses: Structure for performance-based incentives, included when bonus arrangements are part of compensation

8. Client Resources Access: Terms for accessing client systems and resources, included when direct access to client infrastructure is required

1. Schedule A - Service Level Agreement: Detailed metrics, response times, and performance standards

2. Schedule B - Rate Card: Detailed breakdown of rates for different services and additional charges

3. Schedule C - Data Processing Agreement: Specific GDPR-compliant terms for data processing activities

4. Schedule D - Approved Tools and Software: List of approved software, tools, and platforms for service delivery

5. Schedule E - Communication Protocols: Detailed procedures for routine and emergency communications

6. Appendix 1 - Task List: Comprehensive list of specific tasks and responsibilities

7. Appendix 2 - Security Protocols: Detailed security requirements and procedures

8. Appendix 3 - Reporting Templates: Standard templates for regular reporting and documentation