The Certificate of Service Employment (Dienstzeugnis) is a crucial document in Austrian employment relations, mandated by law upon the conclusion of any employment relationship. This certificate serves multiple purposes: it provides formal documentation of employment history, acts as a reference for future employers, and fulfills legal requirements under Austrian labor law. The document must be issued when requested by an employee, either during employment or upon termination, and must contain specific information including employment duration, job responsibilities, and performance assessment. Austrian law requires that the certificate be written in a truthful yet benevolent manner, avoiding any negative statements that could disadvantage the employee in their future career. The certificate's content is strictly regulated, and employers must ensure compliance with both labor law requirements and data protection regulations while drafting this document.
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1. Header Information: Company letterhead, date, and document title (Dienstzeugnis)
2. Employee Personal Information: Full name, date of birth (optional), and professional title/position of the employee
3. Employment Period: Precise start and end dates of the employment relationship
4. Position and Responsibilities: Detailed description of the employee's role, main duties, and areas of responsibility
5. Performance Assessment: Evaluation of the employee's work quality, reliability, and competence (must be written in a positive or neutral manner)
6. Conduct Statement: Description of the employee's behavior towards superiors, colleagues, and if applicable, customers
7. Reason for Termination: Brief statement of how the employment relationship ended (only if requested by employee)
8. Closing Statement: Standard closing formula expressing gratitude for service and good wishes for the future
9. Signature Block: Date, place, company representative's signature, and company stamp if applicable
1. Special Achievements: Notable projects, achievements, or additional responsibilities, included when the employee has significant accomplishments to highlight
2. Training and Development: List of significant training programs or professional development completed during employment, included when relevant to future employment
3. Management Responsibilities: Details about team leadership and management duties, included for employees who held supervisory positions
4. Language Skills: Assessment of language abilities used in professional context, included when languages were relevant to the position
5. International Assignments: Information about work in international locations or with international teams, included when applicable
1. Position History Appendix: Detailed listing of different positions held within the company, if the employee had multiple roles
2. Project List: Comprehensive list of major projects worked on, typically attached for technical or project-based roles
3. Qualifications Appendix: List of professional certifications or qualifications obtained during employment
Relevant legal definitions
Clauses
Relevant Industries
Banking and Financial Services
Information Technology
Manufacturing
Retail
Healthcare
Education
Professional Services
Construction
Hospitality
Transportation and Logistics
Energy
Telecommunications
Public Sector
Non-Profit Organizations
Media and Entertainment
Real Estate
Agriculture
Mining and Resources
Research and Development
Consulting
Relevant Teams
Human Resources
Legal
Administration
Compliance
Employee Relations
Personnel Management
Corporate Secretariat
Recruitment
Benefits Administration
HR Operations
Relevant Roles
Chief Executive Officer
Human Resources Director
Department Manager
Legal Counsel
HR Administrator
Compliance Officer
Office Manager
Administrative Assistant
HR Business Partner
Personnel Officer
Employee Relations Manager
HR Operations Manager
Legal Administrator
Corporate Secretary
HR Specialist
Recruitment Manager
HR Coordinator
Personnel Administrator
Benefits Administrator
HR Systems Analyst
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