The Bank Consent Form is a critical document required by financial institutions operating in Austria to obtain explicit customer authorization for data processing and various banking services. This document is necessary whenever a new banking relationship is established or when significant changes to existing services occur. It must comply with the Austrian Banking Act (Bankwesengesetz), GDPR, and other relevant EU regulations. The form typically includes permissions for personal data processing, service delivery, credit assessments, and third-party data sharing. It serves as both a regulatory compliance tool and a transparent communication medium between the bank and its customers, requiring regular updates to reflect changes in services or regulations.
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1. Customer Information: Details of the customer including full name, address, date of birth, and customer identification number
2. Bank Information: Details of the banking institution, including official name, registration number, and contact information
3. Purpose of Processing: Clear explanation of why the bank needs to process the customer's personal data and for what specific purposes
4. Data Processing Consent: Specific permissions for processing personal data, including what data will be collected and how it will be used
5. Third Party Disclosure: Information about when and how customer data may be shared with third parties, including regulatory bodies
6. Duration of Consent: Specification of how long the consent remains valid and under what circumstances it can be withdrawn
7. Customer Rights: Outline of customer rights under GDPR and Austrian law, including right to withdraw consent and data access rights
8. Declaration and Signature: Final confirmation of understanding and agreement, with space for customer signature and date
1. Marketing Consent: Optional section for consent to receive marketing communications and promotional materials
2. International Data Transfer: Required only if customer data may be transferred outside the EU/EEA
3. Digital Banking Services: Specific consents for online and mobile banking services, if applicable
4. Credit Assessment: Consent for credit checks and credit reporting, needed only for lending products
5. Automated Decision Making: Required when the bank uses automated processing to make decisions about the customer
1. Schedule A - Data Categories: Detailed list of all categories of personal data that will be processed
2. Schedule B - Third Party Recipients: Complete list of categories of third parties who may receive the customer's data
3. Schedule C - Processing Activities: Detailed description of all data processing activities and their purposes
4. Appendix 1 - Privacy Notice: Detailed privacy notice with additional information about data processing practices
5. Appendix 2 - Contact Information: Contact details for data protection officer and relevant bank departments
Relevant legal definitions
Clauses
Relevant Industries
Banking
Financial Services
Investment Management
Consumer Credit
Corporate Banking
Retail Banking
FinTech
Payment Services
Wealth Management
Insurance
Relevant Teams
Legal
Compliance
Data Protection
Customer Service
Operations
Risk Management
Regulatory Affairs
Account Management
Client Relations
Product Development
Information Security
Relevant Roles
Compliance Officer
Data Protection Officer
Legal Counsel
Banking Operations Manager
Customer Service Manager
Risk Manager
Privacy Manager
Regulatory Affairs Specialist
Account Manager
Client Relations Manager
Banking Services Administrator
Operations Director
Chief Compliance Officer
Chief Privacy Officer
Chief Legal Officer
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