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Master Framework Agreement Template for United Arab Emirates

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Key Requirements PROMPT example:

Master Framework Agreement

"I need a Master Framework Agreement governed by UAE law for an IT services provider based in Dubai, with particular focus on data protection and cybersecurity provisions, to be effective from March 1, 2025."

Document background
This Master Framework Agreement is designed for use in the United Arab Emirates business environment where parties intend to establish a long-term commercial relationship requiring multiple transactions or ongoing services. It provides a foundation for future specific agreements while ensuring compliance with UAE federal laws, including the Civil Code (Federal Law No. 5 of 1985), Commercial Transactions Law (Federal Law No. 18 of 1993), and relevant sector-specific regulations. The document addresses key aspects such as contract formation, performance obligations, payment terms, and dispute resolution mechanisms, all structured to align with UAE legal requirements and Sharia principles. It's particularly useful for businesses engaging in repeated transactions or providing ongoing services, as it streamlines contracting processes by establishing standard terms that apply across multiple subsequent agreements.
Suggested Sections

1. Parties: Identification of the contracting parties, including full legal names, registration details, and addresses

2. Background: Context of the agreement, business relationship overview, and purpose of the framework

3. Definitions and Interpretation: Detailed definitions of terms used throughout the agreement and rules of interpretation

4. Framework Structure: Explanation of how the framework operates, including process for creating subsidiary agreements

5. Term and Termination: Duration of the framework agreement, renewal provisions, and termination rights

6. Ordering Process: Procedures for placing, accepting, and fulfilling orders under the framework

7. Prices and Payment: General pricing principles, payment terms, and invoicing requirements

8. Performance Standards: Core service levels, quality requirements, and performance metrics

9. Compliance and Audit Rights: Regulatory compliance requirements and rights to audit

10. Confidentiality: Protection of confidential information and trade secrets

11. Intellectual Property Rights: Ownership and usage rights of IP created or used under the agreement

12. Liability and Indemnification: Allocation of risks, limitation of liability, and indemnification obligations

13. Force Majeure: Events excusing performance and related procedures

14. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law

15. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement

Optional Sections

1. Data Protection: Required when personal data processing is involved, covering data handling, security, and privacy requirements

2. Anti-Corruption: Detailed anti-corruption provisions when dealing with government entities or high-risk jurisdictions

3. Insurance: Specific insurance requirements when services or goods involve significant risks

4. Environmental Compliance: Required for agreements involving environmental impacts or sustainability commitments

5. Import/Export Controls: Necessary for cross-border transactions involving regulated goods or services

6. Security Requirements: For agreements involving access to sensitive facilities or systems

7. Business Continuity: Required for critical services or long-term strategic relationships

8. Personnel and Subcontracting: When specific personnel requirements or subcontracting restrictions are needed

9. Change Control: For agreements requiring formal processes for changes to services or deliverables

10. Marketing and Publicity: When parties need to control public announcements and use of branding

Suggested Schedules

1. Schedule 1 - Service Descriptions: Detailed descriptions of services or products covered under the framework

2. Schedule 2 - Pricing Schedule: Detailed pricing models, rate cards, and pricing adjustment mechanisms

3. Schedule 3 - Service Levels: Detailed service level agreements, KPIs, and measurement methodologies

4. Schedule 4 - Governance: Operational procedures, escalation matrices, and governance structure

5. Schedule 5 - Form of Order: Template for individual orders under the framework

6. Schedule 6 - Technical Requirements: Technical specifications and requirements

7. Schedule 7 - Contact Details: Key contacts and notification details for both parties

8. Schedule 8 - Approved Subcontractors: List of pre-approved subcontractors and their scope

9. Appendix A - Information Security Requirements: Detailed security protocols and requirements

10. Appendix B - Change Request Form: Template for requesting and documenting changes

Authors

Alex Denne

Head of Growth (Open Source Law) @ 抖阴短视频 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions



















































Clauses















































Relevant Industries

Information Technology

Professional Services

Manufacturing

Construction and Infrastructure

Healthcare

Financial Services

Telecommunications

Energy and Utilities

Logistics and Supply Chain

Real Estate and Property Management

Education

Retail and Consumer Goods

Media and Entertainment

Defense and Security

Hospitality

Relevant Teams

Legal

Procurement

Commercial

Operations

Finance

Risk and Compliance

Business Development

Supply Chain

Vendor Management

Project Management

Contract Administration

Corporate Affairs

Relevant Roles

Chief Executive Officer

Chief Legal Officer

General Counsel

Commercial Director

Procurement Manager

Contract Manager

Legal Counsel

Business Development Director

Operations Director

Risk Manager

Compliance Officer

Chief Financial Officer

Project Manager

Account Director

Supply Chain Manager

Head of Vendor Management

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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