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Program Management Agreement Template for South Africa

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Key Requirements PROMPT example:

Program Management Agreement

"I need a Program Management Agreement for an IT transformation project where we're appointing an international consulting firm to manage our digital transformation program starting March 2025, with specific provisions for data protection and cross-border data transfers."

Document background
The Program Management Agreement serves as a fundamental legal instrument for organizations requiring professional program management services in South Africa. It is typically used when an organization needs to engage external expertise to manage complex, multi-faceted programs or multiple related projects. The agreement provides a comprehensive framework for program delivery, establishing clear lines of responsibility, governance structures, and performance metrics while ensuring compliance with South African legislation including the Companies Act, POPIA, and B-BBEE requirements. This document is essential for large-scale initiatives where professional program management is critical for successful delivery and risk management. The agreement includes detailed provisions for service delivery, resource allocation, reporting requirements, and risk management, while incorporating necessary safeguards for both parties' interests.
Suggested Sections

1. Parties: Identifies and provides full details of the contracting parties - the Program Manager and the Client

2. Background: Sets out the context of the agreement, including the Client's needs and Program Manager's expertise

3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes interpretation rules

4. Appointment and Scope of Services: Details the formal appointment of the Program Manager and outlines the core services to be provided

5. Duration and Timelines: Specifies the term of the agreement and key project milestones

6. Program Manager's Obligations: Comprehensive list of the Program Manager's duties, responsibilities, and deliverables

7. Client's Obligations: Specifies the Client's responsibilities, including provision of information and resources

8. Fees and Payment Terms: Details the fee structure, payment schedule, and invoicing procedures

9. Governance and Reporting: Establishes program governance framework, reporting requirements, and communication protocols

10. Performance Standards: Sets out the expected quality standards and performance metrics

11. Intellectual Property Rights: Addresses ownership and usage rights of project-related intellectual property

12. Confidentiality: Defines confidential information and establishes protection obligations

13. Data Protection: Ensures compliance with POPIA and establishes data handling procedures

14. Risk Allocation and Insurance: Specifies insurance requirements and allocates various project risks

15. Termination: Details circumstances and procedures for agreement termination

16. Dispute Resolution: Establishes procedures for resolving disputes between parties

17. General Provisions: Includes standard legal clauses such as notices, amendments, and governing law

Optional Sections

1. B-BBEE Compliance: Required when the agreement needs to address Black Economic Empowerment requirements and commitments

2. Foreign Currency Provisions: Needed when fees or payments involve international transactions

3. Force Majeure: Additional protection for unforeseeable circumstances, particularly relevant for long-term programs

4. Step-In Rights: Required when the client needs the ability to take over program management functions in specific circumstances

5. Subcontracting: Necessary when the Program Manager intends to use subcontractors

6. Change Control: Detailed procedures for managing changes to scope or services, required for complex programs

7. Anti-Corruption Compliance: Additional provisions for programs involving public sector clients or international organizations

8. Environmental and Social Responsibility: Required for programs with significant environmental or social impact considerations

Suggested Schedules

1. Schedule 1: Detailed Scope of Services: Comprehensive breakdown of all services, deliverables, and methodologies

2. Schedule 2: Fee Schedule: Detailed breakdown of fees, rates, and payment milestones

3. Schedule 3: Key Personnel: Lists key team members, their roles, and minimum qualifications

4. Schedule 4: Service Levels: Specific performance metrics, KPIs, and measurement criteria

5. Schedule 5: Governance Framework: Detailed structure of program governance, including committees and decision-making processes

6. Schedule 6: Reporting Requirements: Templates and specifications for required reports

7. Schedule 7: Client Policies and Procedures: Relevant client policies that the Program Manager must comply with

8. Appendix A: Program Timeline: Detailed program schedule with milestones and dependencies

9. Appendix B: Risk Register Template: Standard format for risk identification and management

10. Appendix C: Change Request Template: Standard format for proposing and documenting changes

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions









































Clauses






































Relevant Industries

Information Technology

Construction and Infrastructure

Financial Services

Manufacturing

Mining and Resources

Healthcare

Telecommunications

Government and Public Sector

Energy and Utilities

Professional Services

Education

Retail and Consumer Goods

Relevant Teams

Legal

Operations

Program Management Office

Procurement

Risk and Compliance

Finance

Commercial

Strategy

Implementation

Delivery

Relevant Roles

Program Manager

Project Director

Chief Operating Officer

Operations Director

Contract Manager

Legal Counsel

Procurement Manager

Risk Manager

Commercial Director

Portfolio Manager

Business Unit Head

Program Management Office (PMO) Director

Chief Executive Officer

Chief Financial Officer

Delivery Manager

Implementation Manager

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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