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1. Purpose and Scope: Defines the objectives of the policy and specifies to whom it applies within the organization
2. Definitions: Clear definitions of key terms used throughout the policy including 'performance appraisal', 'rating scales', 'performance indicators', etc.
3. Legal Framework: Reference to relevant South African legislation governing performance management and fair labor practices
4. Principles and Values: Core principles guiding the appraisal process, including fairness, transparency, and development focus
5. Roles and Responsibilities: Detailed description of roles for HR, managers, employees, and other stakeholders in the appraisal process
6. Appraisal Cycle and Timing: Frequency of appraisals, timing within business cycle, and key deadlines
7. Performance Criteria: Framework for establishing and measuring performance objectives and competencies
8. Appraisal Process: Step-by-step procedure for conducting appraisals, including preparation, meeting conduct, and documentation
9. Rating System: Description of the performance rating scale and guidelines for applying ratings consistently
10. Documentation Requirements: Required forms, records, and documentation procedures for the appraisal process
11. Appeals and Grievances: Procedures for employees to challenge or appeal appraisal outcomes
12. Link to Other HR Processes: How appraisal outcomes connect to compensation, promotion, and development decisions
1. Probationary Performance Reviews: Include when organization has specific procedures for evaluating employees during probation periods
2. Remote Worker Appraisals: Include when organization has remote or hybrid working arrangements requiring special consideration
3. Performance Improvement Plans: Include when organization wants detailed procedures for managing underperformance
4. Calibration Process: Include when organization uses rating calibration across departments/divisions
5. 360-Degree Feedback: Include when organization implements multi-source feedback as part of appraisals
6. Specific Department Variations: Include when different departments require variations in the standard appraisal process
1. Performance Appraisal Form: Standard template for documenting performance discussions and ratings
2. Competency Framework: Detailed description of competencies and behaviors being assessed
3. Rating Scale Guide: Detailed descriptions and examples for each rating level
4. Timeline and Process Flow: Visual representation of the annual appraisal cycle and key milestones
5. Objective Setting Guidelines: Guide for setting SMART objectives and example objectives
6. Performance Improvement Plan Template: Standard template for documenting performance improvement requirements and progress
7. Appeals Form: Standard form for submitting appeals against appraisal outcomes
Financial Services
Manufacturing
Mining
Retail
Technology
Healthcare
Education
Professional Services
Public Sector
Construction
Telecommunications
Agriculture
Transport and Logistics
Energy and Utilities
Hospitality and Tourism
Human Resources
Legal
Compliance
Senior Management
Executive Leadership
Employee Relations
Learning and Development
Talent Management
Industrial Relations
Corporate Governance
Chief Executive Officer
Human Resources Director
HR Manager
HR Business Partner
Line Manager
Department Head
Supervisor
Team Leader
Performance Management Specialist
Learning and Development Manager
Talent Management Director
Employee Relations Manager
HR Administrator
Compliance Officer
Legal Counsel
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