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360 Degree Feedback Performance Appraisal
"I need a 360 Degree Feedback Performance Appraisal agreement that complies with South African law while accommodating our multinational workforce across Africa, with specific provisions for remote workers and cross-cultural considerations."
1. Parties: Identification of the employer and employee entering into the performance appraisal agreement
2. Background: Context of the 360-degree feedback system and its role in the organization's performance management framework
3. Definitions: Key terms used throughout the agreement including 'feedback providers', 'rating scales', 'competencies', and 'review period'
4. Purpose and Objectives: Clear statement of the aims and intended outcomes of the 360-degree feedback process
5. Feedback Provider Selection: Process and criteria for selecting feedback providers from different organizational levels
6. Confidentiality and Data Protection: Measures to protect personal information and maintain confidentiality in line with POPIA requirements
7. Feedback Process and Timeline: Detailed steps and timing of the feedback collection and review process
8. Rating Methodology: Explanation of the rating system and assessment criteria
9. Performance Review Meetings: Structure and conduct of feedback discussion meetings
10. Development Planning: Process for creating and implementing personal development plans based on feedback
11. Rights and Obligations: Responsibilities of all parties involved in the process
12. Appeals Process: Procedures for addressing disputes or concerns about the feedback process
1. Integration with Compensation: Used when feedback results directly impact compensation decisions
2. Remote Assessment Procedures: Include when organization has remote workers requiring special arrangements for feedback collection
3. Multiple Review Cycles: Added when implementing more frequent feedback cycles than the standard annual review
4. External Assessor Provisions: Include when external consultants or facilitators are involved in the process
5. Cross-Cultural Considerations: Required for multinational organizations or diverse workforces
6. Peer Review Committees: Include when establishing committees to oversee the feedback process
1. Schedule A: Competency Framework: Detailed listing and description of competencies being assessed
2. Schedule B: Feedback Questionnaires: Standard questionnaire templates for different categories of feedback providers
3. Schedule C: Rating Scales and Descriptors: Detailed description of rating scales and performance level indicators
4. Schedule D: Timeline and Key Dates: Annual calendar of feedback collection and review activities
5. Schedule E: Development Plan Template: Standard format for documenting development goals and actions
6. Schedule F: Confidentiality Agreement: Template for feedback providers to sign regarding confidentiality obligations
7. Appendix 1: Feedback Provider Guidelines: Instructions and best practices for providing effective feedback
8. Appendix 2: System User Guide: Technical instructions for using any online feedback collection tools
Authors
Financial Services
Technology
Manufacturing
Professional Services
Healthcare
Education
Retail
Mining
Telecommunications
Public Sector
Non-Profit Organizations
Construction
Agriculture
Tourism and Hospitality
Human Resources
People and Culture
Learning and Development
Organizational Development
Legal
Employee Relations
Talent Management
Performance Management
Corporate Services
Training and Development
Human Resources Director
HR Manager
Performance Management Specialist
Talent Development Manager
Learning and Development Manager
Organizational Development Consultant
Chief Human Resources Officer
HR Business Partner
Employee Relations Manager
Compensation and Benefits Manager
Training Coordinator
Department Managers
Team Leaders
Chief Executive Officer
Department Heads
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