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Supply And Service Agreement

Supply And Service Agreement Template for Singapore

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Key Requirements PROMPT example:

Supply And Service Agreement

"I need a Supply and Service Agreement for my tech company to provide hardware equipment and ongoing maintenance services to a Singapore-based client, with specific service level requirements and quarterly performance reviews starting from March 2025."

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Document background
The Supply And Service Agreement is essential for businesses operating in Singapore that engage in both product supply and service delivery. This document is particularly relevant when parties need to establish a formal relationship covering both tangible goods and associated services, such as maintenance, support, or implementation. The agreement must comply with Singapore's legal framework, including the Sale of Goods Act, Supply of Goods Act, and Personal Data Protection Act. It typically includes detailed specifications, service levels, pricing structures, and performance metrics while incorporating Singapore-specific commercial practices and regulatory requirements.
Suggested Sections

1. Parties: Identification and details of contracting parties

2. Background: Context and purpose of the agreement

3. Definitions: Key terms used tHRoughout the agreement

4. Scope of Supply/Services: Detailed description of goods/services to be provided

5. Price and Payment Terms: Pricing, payment schedule, and payment methods

6. Delivery Terms: Delivery schedules, locations, and conditions

7. Quality Standards: Required quality levels and specifications

8. Term and Termination: Duration and termination conditions

9. General Provisions: Standard boilerplate clauses including governing law and jurisdiction

Optional Sections

1. Performance Metrics: KPIs and service levels - include for service-heavy agreements with measurable outcomes

2. Insurance Requirements: Required insurance coverage - include for high-risk supplies or services

3. Data Protection: PDPA compliance obligations - include when personal data processing is involved

4. Export Controls: Export compliance requirements - include for international supply arrangements

Suggested Schedules

1. Schedule 1 - Product/Service Specifications: Detailed technical specifications of goods/services

2. Schedule 2 - Pricing Schedule: Detailed pricing breakdown and rate cards

3. Schedule 3 - Service Levels: Detailed service level requirements and measurements

4. Schedule 4 - Key Personnel: List of key personnel and their roles

5. Schedule 5 - Delivery Schedule: Detailed delivery timelines and milestones

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions
































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Industries

Sale of Goods Act (SOGA): Primary legislation governing contracts for the sale of goods, defining rights and obligations of buyers and sellers, including implied terms about quality and fitness for purpose

Supply of Goods Act: Legislation regulating the supply of goods and services, covering quality standards and consumer protection measures

Contracts Act: Fundamental legislation covering contract law principles, including formation, validity, enforcement of contracts, and remedies for breach

Personal Data Protection Act (PDPA): Legislation governing data protection obligations, cross-border data transfer requirements, relevant when personal data is involved in services

Goods and Services Tax Act: Legislation covering tax implications, compliance requirements, and GST registration obligations

Competition Act: Legislation addressing anti-competitive practices and fair trading requirements in the market

Electronic Transactions Act: Legislation governing electronic communications, digital signatures, and electronic records in business transactions

Consumer Protection (Fair Trading) Act: Legislation ensuring consumer protection and fair trading practices when dealing with consumers

International Trade Laws: Regulations governing cross-border supply, including import/export requirements and international trade compliance

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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