Supply And Service Agreement

Supply And Service Agreement Template for England and Wales

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Key Requirements PROMPT example:

"I need a Supply and Service Agreement for my tech company to provide hardware and maintenance services to a large retail client, with specific SLAs and quarterly performance reviews, starting from March 2025."

Document background

A Supply and Service Agreement is essential when businesses require a unified contract covering both product supply and associated services. This agreement type is particularly relevant in England and Wales where separate legislation governs goods and services (Sale of Goods Act 1979 and Supply of Goods and Services Act 1982). It provides comprehensive coverage of delivery terms, quality standards, service levels, warranties, and remedies, making it suitable for complex commercial relationships where goods and services are intrinsically linked. The agreement ensures clear allocation of risks and responsibilities while maintaining compliance with relevant UK commercial law.

Suggested Sections

1. Parties: Identification and details of contracting parties

2. Background: Context and purpose of the agreement

3. Definitions: Key terms used throughout the agreement

4. Supply Obligations: Core obligations regarding supply of goods/services

5. Payment Terms: Pricing, payment schedule, and invoicing requirements

6. Quality Standards: Required standards and specifications for goods and services

7. Delivery and Acceptance: Terms for delivery, acceptance testing, and rejection procedures

8. Term and Termination: Duration of agreement and circumstances for termination

9. Warranties and Representations: Promises and assurances made by each party

10. Liability and Indemnities: Risk allocation and limitations of liability

11. Confidentiality: Protection of confidential information

12. Force Majeure: Provisions for unforeseen circumstances beyond parties' control

13. Governing Law and Jurisdiction: Legal framework and dispute resolution procedures

Optional Sections

1. Change Control: Process for managing changes to goods/services, suitable for complex or long-term agreements

2. Service Levels: Performance metrics and KPIs, used when specific performance standards are required

3. Business Continuity: Disaster recovery and continuity provisions, essential for critical supplies or services

4. Data Protection: GDPR and data protection compliance, required when personal data is processed

5. Anti-Bribery and Corruption: Compliance with anti-corruption laws, recommended for international or high-value contracts

6. Modern Slavery Compliance: Supply chain transparency and modern slavery prevention, relevant for larger organizations

Suggested Schedules

1. Schedule 1 - Goods/Services Specification: Detailed technical specifications of goods/services to be provided

2. Schedule 2 - Pricing Schedule: Detailed pricing structure, rates, and payment terms

3. Schedule 3 - Service Levels: Detailed performance metrics, measurement criteria, and remedies

4. Schedule 4 - Key Personnel: Details of key staff involved in service delivery and their responsibilities

5. Schedule 5 - Data Processing Agreement: GDPR compliance details and data processing obligations

6. Schedule 6 - Change Control Procedure: Detailed process for implementing and managing changes

Authors

Alex Denne

Head of Growth (Open Source Law) @ ��Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co

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Supply And Service Agreement Template for England and Wales

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