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A Maintenance And Service Contract is essential for businesses operating in Qatar that require ongoing maintenance and technical support for their facilities, equipment, or systems. This document type is commonly used across various sectors and is structured to comply with Qatar's legal framework, particularly the Civil Code (Law No. 22 of 2004) and Commercial Code. The contract establishes clear parameters for service delivery, including scope, frequency, quality standards, and performance metrics, while addressing risk allocation, liability limitations, and insurance requirements. It's particularly important in Qatar's business environment where strict regulatory compliance and high service standards are emphasized, and the document typically includes provisions for both preventive and corrective maintenance activities.

1. Parties: Identification of the service provider and client, including full legal names, commercial registration numbers, and authorized representatives

2. Background: Context of the agreement, including brief description of the client's requirements and service provider's expertise

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of maintenance and service obligations, including regular maintenance schedule and response times

5. Service Provider's Obligations: Specific responsibilities of the service provider, including quality standards, reporting requirements, and compliance obligations

6. Client's Obligations: Client's responsibilities, including access provision, information sharing, and cooperation requirements

7. Personnel Requirements: Qualifications, experience, and conduct requirements for service provider's personnel

8. Fees and Payment Terms: Detailed fee structure, payment schedule, invoicing requirements, and payment conditions

9. Term and Termination: Contract duration, renewal provisions, and termination rights

10. Performance Standards: Specific KPIs, service levels, and quality standards to be maintained

11. Health, Safety and Environment: HSE requirements and compliance obligations

12. Insurance and Liability: Insurance requirements, liability limitations, and indemnification provisions

13. Confidentiality: Protection of confidential information and trade secrets

14. Force Majeure: Events constituting force majeure and consequent rights and obligations

15. Governing Law and Dispute Resolution: Choice of Qatar law and dispute resolution mechanisms