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1. Service Levels: Specific performance metrics and standards, used when quantifiable service levels are required

2. Personnel Requirements: Specific requirements for service provider's team, used when particular qualifications or security clearances are needed

3. Compliance with Anti-Corruption Laws: Detailed anti-corruption provisions, particularly important for international agreements or government contracts

4. Insurance: Specific insurance requirements, important for high-risk services

5. Non-Competition: Restrictions on competitive activities, used when service provider has access to sensitive business information

6. Change Control: Procedures for managing changes to services, important for long-term or complex service arrangements

7. Business Continuity: Disaster recovery and business continuity requirements, important for critical services

8. Security Requirements: Specific security protocols and requirements, important for services involving sensitive information or systems

9. Exit Management: Detailed procedures for contract ending and transition, important for complex or critical services

1. Schedule 1 - Service Description: Detailed specification of services to be provided

2. Schedule 2 - Fees and Payment Schedule: Detailed breakdown of fees, rates, and payment milestones

3. Schedule 3 - Service Levels: Detailed service level agreements and performance metrics

4. Schedule 4 - Key Personnel: Details of key team members and their qualifications

5. Schedule 5 - Required Insurance: Specific insurance types and coverage levels

6. Schedule 6 - Approved Subcontractors: List of pre-approved subcontractors if applicable

7. Schedule 7 - Data Processing Agreement: Detailed data protection and processing requirements

8. Schedule 8 - Change Control Procedures: Detailed procedures for managing changes to services

9. Appendix A - Form of Change Order: Template for documenting and approving changes

10. Appendix B - Service Report Template: Standard format for service delivery reporting