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1. Parties: Identification of the contracting parties - the delivery service company and the delivery partner
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of delivery services to be provided and coverage area
5. Term and Termination: Duration of the agreement and conditions for termination
6. Delivery Partner Obligations: Core responsibilities of the delivery partner including service standards and compliance requirements
7. Company Obligations: Core responsibilities of the company including support, training, and payment obligations
8. Payment Terms: Fee structure, payment calculation, frequency, and method of payment
9. Service Standards: Required quality and performance standards for delivery services
10. Equipment and Resources: Requirements for vehicles, equipment, and other resources needed for service delivery
11. Health and Safety: Safety requirements and protocols for delivery operations
12. Data Protection and Confidentiality: Obligations regarding customer data protection and confidential information
13. Insurance and Liability: Insurance requirements and allocation of risks and liabilities
14. Dispute Resolution: Process for resolving disputes between parties
15. Governing Law: Specification of Philippine law as governing law and jurisdiction
1. Non-Compete: Restrictions on working with competitors, optional based on business model and market conditions
2. Training Requirements: Detailed training obligations, optional if covered in operational manuals
3. Performance Incentives: Bonus and incentive structures, optional based on company policy
4. Branding Requirements: Guidelines for use of company branding, optional if delivery partner uses company uniforms/materials
5. Subcontracting: Terms for allowing/prohibiting subcontracting, optional based on business model
6. Technology Platform Usage: Rules for using company's delivery platform/app, optional if technology is involved
7. Customer Interaction Guidelines: Protocols for customer interaction, optional if direct customer contact is involved
1. Schedule 1 - Fee Structure: Detailed breakdown of delivery fees, incentives, and payment calculations
2. Schedule 2 - Service Areas: Defined geographical areas for delivery services
3. Schedule 3 - Performance Metrics: Specific KPIs and performance measurement criteria
4. Schedule 4 - Equipment Specifications: Detailed requirements for vehicles and other equipment
5. Schedule 5 - Operating Procedures: Step-by-step procedures for delivery operations
6. Schedule 6 - Insurance Requirements: Specific insurance types and coverage amounts required
7. Appendix A - Safety Protocols: Detailed safety guidelines and procedures
8. Appendix B - Data Protection Protocol: Specific procedures for handling customer data
9. Appendix C - Incident Reporting Forms: Templates for reporting accidents or incidents
Logistics and Transportation
E-commerce
Food and Beverage
Retail
Healthcare and Pharmaceuticals
Technology and Digital Platforms
Courier Services
Last-Mile Delivery
Online Marketplaces
Quick Commerce
Legal
Operations
Compliance
Risk Management
Human Resources
Partner Relations
Supply Chain
Procurement
Fleet Management
Contract Administration
Business Development
Logistics
Legal Counsel
Operations Manager
Fleet Manager
Delivery Partner
Logistics Coordinator
Compliance Officer
Contract Manager
Business Development Manager
Risk Manager
Human Resources Manager
Partner Relations Manager
Supply Chain Manager
Regional Operations Director
Chief Operating Officer
Procurement Manager
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