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1. Previous Correspondence: Reference to any previous communication about this matter, used when there has been prior contact about the refund

2. Legal Grounds: Detailed citation of specific laws and regulations supporting the claim, used when dealing with complex cases or resistant parties

3. Without Prejudice: Legal disclaimer protecting the writer's rights in future legal proceedings, used when there's potential for legal escalation

4. Consequential Losses: Details of any additional losses incurred as a result of the initial issue, used when claiming more than just the original amount

5. Alternative Resolution: Proposed alternative solutions or compromise options, used when seeking to maintain business relationships

1. Proof of Purchase: Copies of receipts, invoices, or contracts related to the original transaction

2. Transaction Records: Bank statements or payment confirmations showing the payment was made

3. Supporting Documentation: Any relevant evidence supporting the reason for refund (e.g., photos of defective products, service complaints)

4. Communication Log: Chronological record of all previous attempts to resolve the issue

5. Relevant Policies: Copies of relevant refund policies, terms of service, or warranty documents that support the claim