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General Terms Of Contract
"I need General Terms of Contract for my New Zealand-based software development company that will be providing SaaS solutions to enterprise clients, with specific focus on data protection and service level commitments, planned to be implemented by March 2025."
1. Parties: Identifies and defines the contracting parties, including their legal names, addresses, and company details
2. Background: Sets out the context and purpose of the agreement, including any relevant history or circumstances leading to the contract
3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes rules for interpreting the contract
4. Term and Commencement: Specifies when the agreement starts and its duration
5. Services or Products: Details the scope of services or products to be provided under the agreement
6. Price and Payment: Outlines fees, payment terms, invoicing procedures, and payment methods
7. Obligations and Responsibilities: Lists the key obligations of each party under the agreement
8. Representations and Warranties: States the promises and guarantees made by each party
9. Intellectual Property: Addresses ownership and usage rights of intellectual property
10. Confidentiality: Defines confidential information and obligations regarding its protection
11. Liability and Indemnities: Sets out liability limitations and indemnification obligations
12. Termination: Specifies how and when the agreement can be terminated
13. Dispute Resolution: Outlines the process for resolving disputes between parties
14. General Provisions: Includes standard legal provisions such as governing law, notices, and assignment
1. Service Levels: Used when specific performance metrics need to be maintained
2. Data Protection: Required when personal data processing is involved, ensuring compliance with Privacy Act 2020
3. Insurance: Include when specific insurance requirements need to be maintained
4. Force Majeure: Optional clause for circumstances beyond parties' control
5. Change Control: Include when formal processes for contract changes are needed
6. Audit Rights: Used when one party needs rights to audit the other's compliance
7. Security Requirements: Include when specific security measures need to be maintained
8. Business Continuity: Required for critical services requiring disaster recovery planning
1. Schedule 1 - Pricing Schedule: Detailed breakdown of prices, rates, and payment terms
2. Schedule 2 - Service Specifications: Detailed description of services or products
3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria
4. Schedule 4 - Key Personnel: List of key staff and their roles if applicable
5. Schedule 5 - Approved Subcontractors: List of pre-approved subcontractors if applicable
6. Appendix A - Special Conditions: Any special terms or conditions specific to the engagement
7. Appendix B - Form of Change Request: Template for requesting and documenting changes to the agreement
Authors
Retail
Professional Services
Information Technology
Manufacturing
Construction
Healthcare
Education
Financial Services
Hospitality
Transportation
Telecommunications
Real Estate
Consulting
E-commerce
Legal
Commercial
Procurement
Operations
Sales
Business Development
Risk and Compliance
Contract Administration
Finance
Customer Service
Legal Counsel
Contract Manager
Commercial Manager
Business Development Manager
Procurement Manager
Operations Manager
General Manager
Chief Executive Officer
Chief Legal Officer
Risk Manager
Compliance Officer
Sales Manager
Account Manager
Project Manager
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