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1. Non-Competition: Restrictions on competitive activities, used when exclusivity is required

2. Data Protection: GDPR compliance provisions, required when personal data is processed

3. Insurance: Insurance requirements, important for high-value or high-risk distributions

4. Marketing and Promotion: Marketing obligations and restrictions, relevant for brand-sensitive distributions

5. Training Requirements: Training obligations for distributor staff, important for technical products

6. Disaster Recovery: Business continuity provisions, crucial for critical service distributions

7. Compliance with Laws: Specific regulatory compliance requirements, important in regulated industries

8. Sub-contractors: Rules for engaging sub-contractors, relevant when sub-contracting is permitted

9. Change Control: Procedures for changing service levels or terms, important for long-term agreements

1. Schedule 1 - Service Level Specifications: Detailed technical specifications of service levels and performance metrics

2. Schedule 2 - Key Performance Indicators: Specific KPIs, measurement methods, and targets

3. Schedule 3 - Fee Schedule: Detailed pricing, payment terms, and service credit calculations

4. Schedule 4 - Escalation Procedures: Problem resolution and escalation processes

5. Schedule 5 - Territory Map: Detailed description or map of the distribution territory

6. Schedule 6 - Reporting Requirements: Templates and specifications for regular performance reporting

7. Schedule 7 - Technical Support Procedures: Procedures for accessing and providing technical support

8. Schedule 8 - Contact Details: Key contacts and communication protocols

9. Appendix A - Service Credit Calculation Examples: Examples illustrating how service credits are calculated

10. Appendix B - Acceptable Use Policy: Rules and restrictions for service usage