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The Return Authorization Form is a crucial document used in Dutch commercial transactions to initiate and process product returns. It is designed to comply with the Dutch Civil Code, particularly Articles relating to distance selling, and the EU Consumer Rights Directive. This form is typically used when customers need to return products purchased through distance selling or in-store transactions, providing a structured way to capture necessary information for processing returns. The document includes fields for customer identification, product details, return reasons, and preferred resolution methods, ensuring compliance with Dutch consumer protection laws while streamlining the return process. It serves as both a legal record and operational tool, helping businesses maintain accurate records of returns while protecting consumer rights under Dutch law.

1. Customer Information: Essential contact details including name, address, phone number, and email address of the customer requesting the return

2. Order Details: Original order number, purchase date, and invoice reference

3. Product Information: Details of items being returned including product name, SKU/model number, quantity, and condition

4. Return Reason: Standardized selection of return reasons complying with Dutch consumer protection laws

5. Preferred Resolution: Customer's preferred method of resolution (refund, exchange, store credit)

6. Return Instructions: Clear steps for completing the return process and shipping requirements

7. Declaration: Customer confirmation that information provided is accurate and products are being returned as described