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Third Party Processor Agreement
"I need a Third Party Processor Agreement for my healthcare software company in Malaysia to engage a cloud service provider in Singapore for processing patient data, with the agreement to commence from March 2025."
1. Parties: Identification of the data controller and the data processor, including full legal names and registration details
2. Background: Context of the agreement, relationship between parties, and general purpose of the data processing arrangement
3. Definitions: Definitions of key terms used in the agreement, including those from PDPA 2010
4. Scope and Purpose of Processing: Detailed description of the processing activities, types of personal data, and processing purposes
5. Obligations of the Data Processor: Core responsibilities of the processor including confidentiality, security measures, and compliance with instructions
6. Obligations of the Data Controller: Responsibilities of the controller including providing clear instructions and ensuring lawful basis for processing
7. Security Measures: Technical and organizational security measures required to protect personal data
8. Sub-processing: Conditions and requirements for engaging sub-processors
9. Data Subject Rights: Procedures for handling data subject requests and assisting the controller
10. Data Breach Notification: Procedures and timeframes for reporting and handling data breaches
11. Audit Rights: Controller's rights to audit and verify compliance
12. Liability and Indemnification: Allocation of liability and indemnification obligations
13. Term and Termination: Duration of the agreement and termination provisions
14. Return or Deletion of Data: Obligations regarding data handling upon termination
15. Governing Law and Jurisdiction: Specification of Malaysian law and jurisdiction
1. Cross-border Data Transfers: Required when personal data will be transferred outside Malaysia
2. Industry-Specific Compliance: Additional requirements for specific sectors (e.g., healthcare, financial services)
3. Business Continuity: Disaster recovery and business continuity requirements for critical processing
4. Insurance Requirements: Specific insurance obligations for high-risk processing
5. Service Levels: Performance metrics and service levels for processing activities
6. Change Control: Procedures for managing changes to processing activities or security measures
7. Force Majeure: Provisions for handling events beyond reasonable control
1. Schedule 1 - Processing Activities: Detailed description of processing activities, categories of data subjects and personal data
2. Schedule 2 - Security Measures: Technical and organizational security measures specification
3. Schedule 3 - Approved Sub-processors: List of pre-approved sub-processors and their processing activities
4. Schedule 4 - Data Breach Response Plan: Detailed procedures for handling and reporting data breaches
5. Schedule 5 - Service Levels: Detailed service level agreements and performance metrics
6. Schedule 6 - Fees: Processing fees and payment terms if applicable
7. Appendix A - Contact Details: Key contacts for both parties for various purposes (technical, legal, breach notification)
Authors
Technology and Software
Financial Services
Healthcare
E-commerce
Telecommunications
Education
Professional Services
Manufacturing
Retail
Insurance
Human Resources and Recruitment
Cloud Services
Business Process Outsourcing
Legal
Compliance
Information Security
Procurement
Vendor Management
Risk Management
IT Operations
Data Protection
Privacy
Information Technology
Contract Management
Data Protection Officer
Chief Privacy Officer
Legal Counsel
Compliance Manager
IT Security Manager
Procurement Manager
Vendor Relations Manager
Chief Information Security Officer
Risk Management Officer
Operations Manager
Contract Manager
Privacy Analyst
Information Security Specialist
Chief Technology Officer
Chief Legal Officer
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