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Subscription Termination Letter Template for Malaysia

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Key Requirements PROMPT example:

Subscription Termination Letter

"I need a Subscription Termination Letter for my company's software service subscription with TechCorp, giving the standard 30-day notice period with termination effective from March 1, 2025."

Document background
The Subscription Termination Letter is a crucial document used in the Malaysian business context when a subscriber wishes to formally end their commitment to a subscription-based service. This document serves as official written notice and evidence of the termination request, protecting both parties' interests under Malaysian law. It should be used when ending any ongoing subscription service, whether for digital services, physical products, or recurring services. The letter must comply with Malaysian legal requirements, particularly the Contracts Act 1950 and Consumer Protection Act 1999, and should include specific details such as account information, service identification, termination date, and any relevant terms from the original subscription agreement. This document is particularly important in avoiding future disputes and ensuring a clear record of the termination request.
Suggested Sections

1. Recipient Details: Full name, address, and any reference numbers of the service provider

2. Account Information: Subscription account number, customer ID, and any other relevant identifiers

3. Service Identification: Clear identification of the subscription service(s) being terminated

4. Termination Declaration: Clear statement of intent to terminate the subscription

5. Effective Date: Specified date when the termination should take effect

6. Confirmation Request: Request for written confirmation of the termination

7. Contact Information: Your current contact details for future correspondence

Optional Sections

1. Reason for Termination: Include when required by the service agreement or when it might support the termination request

2. Refund Request: Include when there are prepaid amounts or deposits to be refunded

3. Final Bill Request: Include when seeking confirmation of final amounts due

4. Data Deletion Request: Include when requesting personal data to be deleted post-termination

5. Service History Summary: Include when there's a long service history or when documenting service issues

6. Outstanding Payments: Include when acknowledging remaining payments or disputing charges

Suggested Schedules

1. Payment History: Record of recent payments and any outstanding amounts

2. Service Usage Log: Summary of service usage if relevant to the termination

3. Supporting Documents: Copies of relevant correspondence or service agreements referenced in the letter

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions















Clauses















Relevant Industries

Technology and Software

Media and Entertainment

Telecommunications

Professional Services

Fitness and Wellness

Education and Training

Digital Services

Publishing

Financial Services

Healthcare Services

Relevant Teams

Customer Service

Legal

Compliance

Account Management

Operations

Client Relations

Contract Administration

Business Operations

Service Delivery

Customer Experience

Relevant Roles

Customer Service Representative

Account Manager

Subscription Manager

Contract Administrator

Legal Counsel

Compliance Officer

Business Operations Manager

Client Relations Manager

Service Delivery Manager

Customer Experience Manager

Industries





Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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