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Standard End User License Agreement

Standard End User License Agreement Template for Malaysia

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Key Requirements PROMPT example:

Standard End User License Agreement

"I need a Standard End User License Agreement for a subscription-based mobile application that will be distributed to Malaysian consumers starting March 2025, with specific emphasis on data privacy and in-app purchase terms."

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Document background
This Standard End User License Agreement (EULA) is designed for use in the Malaysian market to establish legally binding terms between software providers and end users. It serves as the primary legal framework governing software licensing relationships, incorporating essential elements required by Malaysian legislation, including consumer protection provisions, data privacy requirements, and electronic commerce regulations. The EULA is structured to protect the intellectual property rights of the software provider while ensuring fair and transparent terms for end users, in compliance with the Malaysian legal framework. This document is particularly important for software deployments in Malaysia, whether for business or consumer use, and includes specific provisions addressing local legal requirements while maintaining international best practices in software licensing.
Suggested Sections

1. Parties: Identification of the software provider/licensor and the end user/licensee

2. Background: Context of the agreement, nature of the software, and purpose of the license

3. Definitions: Detailed definitions of key terms used throughout the agreement

4. License Grant: Scope and nature of the software license being granted to the end user

5. License Restrictions: Specific limitations and prohibited uses of the software

6. Intellectual Property Rights: Declaration and protection of IP rights in the software

7. User Obligations: End user's responsibilities and commitments regarding software use

8. Term and Termination: Duration of the license and conditions for termination

9. Privacy and Data Protection: Compliance with PDPA 2010 and data handling practices

10. Warranties and Disclaimers: Software warranty terms and liability limitations

11. Limitation of Liability: Scope of liability limitations and exclusions

12. Governing Law and Jurisdiction: Application of Malaysian law and jurisdiction specifications

Optional Sections

1. Subscription Terms: For subscription-based software, detailing payment terms and renewal conditions

2. Third-Party Components: When the software includes third-party elements requiring separate terms

3. Export Controls: For software subject to international export regulations

4. Service Level Agreement: For software with specific performance guarantees or cloud-based services

5. Support and Maintenance: When offering technical support and maintenance services

6. Data Processing Agreement: For software processing significant personal data

7. Insurance Requirements: When specific insurance coverage is required for high-risk applications

8. Audit Rights: When provider needs rights to audit user compliance

Suggested Schedules

1. Schedule 1 - Software Description: Detailed description of the licensed software and its components

2. Schedule 2 - Technical Requirements: Minimum system requirements and technical specifications

3. Schedule 3 - License Fees: Pricing structure and payment terms if applicable

4. Schedule 4 - Support Services: Details of support and maintenance services if offered

5. Appendix A - Acceptable Use Policy: Detailed guidelines for acceptable software use

6. Appendix B - Privacy Policy: Detailed privacy and data handling policies

7. Appendix C - Security Requirements: Security standards and requirements for software use

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
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Relevant Industries

Technology

Software Development

E-commerce

Financial Services

Healthcare

Education

Manufacturing

Retail

Professional Services

Telecommunications

Media and Entertainment

Government and Public Sector

Relevant Teams

Legal

Information Technology

Compliance

Product Development

Business Development

Risk Management

Operations

Commercial

Software Development

Data Protection

Customer Success

Sales

Relevant Roles

Legal Counsel

Software Development Manager

Compliance Officer

IT Director

Product Manager

Business Development Manager

Risk Manager

Contract Administrator

Chief Technology Officer

Chief Legal Officer

Data Protection Officer

Software Licensing Manager

Commercial Director

Head of Operations

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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