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Past Due Collection Letter

Past Due Collection Letter Template for Malaysia

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Key Requirements PROMPT example:

Past Due Collection Letter

"I need a Past Due Collection Letter for a Malaysian manufacturing company that hasn't paid three invoices totaling RM 45,000, with the oldest invoice from January 2025; the letter should emphasize our long-standing business relationship while firmly requesting full payment within 14 days."

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Document background
The Past Due Collection Letter is a crucial document in the Malaysian debt recovery process, typically issued when a payment becomes overdue and previous informal reminder attempts have been unsuccessful. It serves as a formal demand for payment and often precedes legal action. The document must be carefully drafted to comply with Malaysian legislation, including the Limitation Act 1953, Financial Services Act 2013, and Consumer Protection Act 1999. It should include specific details about the debt, payment instructions, and consequences of non-payment while avoiding any language that could be construed as harassment under Malaysian law. This document is particularly important as it creates a paper trail for potential legal proceedings and demonstrates the creditor's attempt to resolve the matter amicably before pursuing more aggressive collection measures.
Suggested Sections

1. Sender Details: Complete business name, address, and contact information of the creditor or collection agency

2. Date: Current date of the letter

3. Recipient Details: Debtor's full name and complete address

4. Reference Number: Unique identifier for the debt/account and letter

5. Subject Line: Clear indication that this is a collection notice

6. Debt Details: Specific information about the original debt, including original amount, date incurred, and current balance with interest

7. Payment History: Brief summary of previous payment attempts and communications

8. Payment Demand: Clear statement of the amount due and deadline for payment

9. Payment Instructions: Detailed information on how to make the payment

10. Contact Information: How the debtor can reach out to discuss the debt or arrange payment

11. Legal Notice: Statement of legal rights and consequences of non-payment

Optional Sections

1. Settlement Offer: Include when authorized to offer a reduced settlement amount or payment plan

2. Previous Communications Reference: Include when there have been prior collection attempts or communications

3. Interest Calculation: Include when charging interest on the outstanding amount to show how it was calculated

4. Dispute Rights: Include when required by law or when dealing with consumer debt

5. Return Slip: Include when requesting the debtor to acknowledge receipt or respond with payment intention

Suggested Schedules

1. Statement of Account: Detailed breakdown of the debt, including original amount, interest, fees, and payments received

2. Payment Plan Options: If offered, detailed breakdown of available payment plan options

3. Copy of Original Agreement: When available and relevant, copy of the agreement that led to the debt

4. Transaction History: Detailed list of all transactions and payment attempts related to the debt

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions




















Clauses



















Relevant Industries

Banking & Financial Services

Retail

Healthcare

Telecommunications

Utilities

Insurance

Professional Services

Education

Manufacturing

Real Estate

Construction

Small and Medium Enterprises

Relevant Teams

Legal

Finance

Accounts Receivable

Credit Control

Collections

Treasury

Risk Management

Compliance

Customer Service

Operations

Relevant Roles

Credit Controller

Accounts Receivable Manager

Collections Manager

Financial Manager

Credit Risk Officer

Legal Counsel

Debt Recovery Specialist

Finance Director

Account Manager

Business Owner

Compliance Officer

Treasury Manager

Credit Administrator

Financial Controller

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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