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The Online Purchase Agreement serves as the primary legal framework for businesses conducting e-commerce transactions in Malaysia. It is essential for any business selling products or services online to Malaysian consumers or businesses. The agreement incorporates requirements from key Malaysian legislation including the Electronic Commerce Act 2006, Consumer Protection Act 1999, and Personal Data Protection Act 2010. It covers crucial aspects such as contract formation, payment processing, delivery terms, returns and refunds, data protection, and dispute resolution. This document is particularly important given the growing e-commerce sector in Malaysia and the need for clear, compliant terms that protect both sellers and buyers in online transactions. The agreement should be regularly reviewed and updated to reflect changes in e-commerce laws and regulations.

1. Parties: Identification of the seller (business) and buyer (customer), including full legal names and relevant details

2. Background: Brief context explaining the nature of the online purchase arrangement and the platform through which goods are sold

3. Definitions: Definitions of key terms used throughout the agreement, including technical terms related to online purchasing

4. Scope of Agreement: Overview of what the agreement covers and the general terms of online purchases

5. Order Process: Detailed description of how orders are placed, confirmed, and processed

6. Pricing and Payment: Terms related to product pricing, payment methods, currency, and payment processing

7. Delivery and Shipping: Terms regarding delivery timeframes, shipping costs, and delivery methods

8. Returns and Refunds: Policies and procedures for returning products and obtaining refunds

9. Customer Obligations: Customer responsibilities including accurate information provision and payment obligations

10. Seller Obligations: Seller's commitments regarding product quality, delivery, and service standards

11. Product Information: Provisions about product descriptions, specifications, and availability

12. Intellectual Property: Protection of intellectual property rights related to the website and products

13. Privacy and Data Protection: Terms regarding the collection, use, and protection of customer data in compliance with PDPA

14. Limitation of Liability: Limits on seller's liability and disclaimers

15. Termination: Circumstances and procedures for terminating the agreement

16. Governing Law: Specification of Malaysian law as governing law and jurisdiction