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1. Parties: Identification of the marketing service provider and the client, including full legal names, registration numbers, and registered addresses
2. Background: Context of the agreement, brief description of the parties' businesses, and purpose of the marketing arrangement
3. Definitions: Definitions of key terms used throughout the agreement, including marketing services, deliverables, and technical terms
4. Scope of Services: Detailed description of marketing services to be provided, including specific campaigns, channels, and deliverables
5. Term and Termination: Duration of the agreement, renewal terms, and circumstances for termination
6. Fees and Payment: Payment terms, fee structure, expenses, and invoicing procedures
7. Performance Metrics: Key performance indicators (KPIs), reporting requirements, and evaluation criteria
8. Intellectual Property Rights: Ownership and usage rights of marketing materials, content, and creative works
9. Confidentiality: Protection of confidential information and trade secrets
10. Data Protection and Privacy: Compliance with PDPA 2010 and data handling requirements
11. Representations and Warranties: Parties' assurances regarding capabilities, compliance, and service quality
12. Limitation of Liability: Caps on liability and exclusions of certain types of damages
13. General Provisions: Standard boilerplate clauses including notices, assignment, and governing law
1. Digital Marketing Services: Specific provisions for digital marketing activities, including social media, SEO, and online advertising - include when digital marketing is part of the scope
2. Agency-Client Relationship: Provisions defining whether the relationship is exclusive or non-exclusive - include for significant marketing partnerships
3. Success Fees: Performance-based compensation structure - include when success-based payments are part of the arrangement
4. Compliance with Industry Standards: Specific industry compliance requirements - include for regulated industries
5. International Marketing: Provisions for cross-border marketing activities - include when marketing extends beyond Malaysia
6. Crisis Management: Procedures for handling marketing-related crises or controversies - include for high-profile campaigns
7. Subcontracting: Terms governing the use of subcontractors - include when subcontracting is anticipated
1. Schedule 1: Scope of Services: Detailed breakdown of marketing services, deliverables, and timelines
2. Schedule 2: Fee Schedule: Detailed pricing structure, payment milestones, and expense categories
3. Schedule 3: KPI Metrics: Specific performance indicators, measurement methods, and targets
4. Schedule 4: Brand Guidelines: Client's branding requirements and usage guidelines
5. Schedule 5: Approved Marketing Channels: List of authorized marketing platforms and channels
6. Appendix A: Campaign Brief Template: Standard template for campaign approvals and specifications
7. Appendix B: Reporting Templates: Standardized formats for performance and activity reporting
Retail
E-commerce
Financial Services
Technology
Healthcare
Consumer Goods
Telecommunications
Hospitality
Education
Real Estate
Automotive
Food and Beverage
Entertainment
Professional Services
Marketing
Legal
Procurement
Compliance
Business Development
Brand Management
Digital Marketing
Corporate Communications
Media Relations
Creative Services
Marketing Operations
Customer Experience
Marketing Director
Chief Marketing Officer
Brand Manager
Marketing Manager
Digital Marketing Manager
Legal Counsel
Procurement Manager
Business Development Manager
Agency Relations Manager
Compliance Officer
Contract Manager
Marketing Operations Manager
Campaign Manager
Media Planning Manager
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