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Enterprise Framework Agreement

Enterprise Framework Agreement Template for Malaysia

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Key Requirements PROMPT example:

Enterprise Framework Agreement

"I need an Enterprise Framework Agreement for my IT services company to provide cloud computing and managed services to government agencies in Malaysia, with specific provisions for data security and local content requirements, starting from March 2025."

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Document background
The Enterprise Framework Agreement is designed for use in complex commercial relationships where parties anticipate multiple transactions over an extended period. It is particularly suitable for Malaysian businesses engaging in long-term supply arrangements, service provisions, or strategic partnerships. The document establishes a master framework that streamlines future transactions through pre-agreed terms, pricing structures, and operational procedures. It incorporates Malaysian legal requirements, including provisions from the Contracts Act 1950, Electronic Commerce Act 2006, and where applicable, sector-specific regulations. The agreement is structured to allow flexibility in service delivery while maintaining consistent governance and commercial terms, making it ideal for large-scale business relationships requiring standardized yet adaptable contracting processes.
Suggested Sections

1. Parties: Identification of the contracting parties, including registered addresses and company registration numbers

2. Background: Context of the agreement, relationship between parties, and general purpose of the framework

3. Definitions and Interpretation: Definitions of key terms, interpretation rules, and hierarchy of documents

4. Term and Duration: Initial term, renewal provisions, and termination dates of the framework agreement

5. Framework Structure: Mechanics of how services/goods will be ordered, including call-off procedures and contract formation

6. Ordering Process: Detailed process for placing and accepting orders under the framework

7. Prices and Payment: General pricing principles, payment terms, invoicing requirements, and price adjustment mechanisms

8. Performance Standards: Overall quality standards, KPIs, and service levels applicable to all call-off contracts

9. Governance and Reporting: Management structure, reporting requirements, and review meetings

10. Warranties and Representations: Standard warranties regarding capacity, authority, and quality of deliverables

11. Liability and Indemnities: Liability caps, indemnification obligations, and insurance requirements

12. Confidentiality: Protection of confidential information and trade secrets

13. Force Majeure: Events constituting force majeure and consequences

14. Termination: Termination rights, consequences, and post-termination obligations

15. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law

Optional Sections

1. Data Protection: Required if personal data processing is involved, ensuring compliance with PDPA 2010

2. Intellectual Property Rights: Needed if IP creation, licensing, or transfer is part of the services

3. Anti-Corruption and Compliance: Additional compliance requirements for highly regulated industries or government contracts

4. Information Security: Specific security requirements for agreements involving IT systems or sensitive data

5. Business Continuity: Required for critical services or high-value relationships

6. Environmental Compliance: For agreements with environmental impact or sustainability requirements

7. Staff and Personnel: Required if services involve dedicated personnel or secondment arrangements

8. Change Control: Detailed change management procedures for complex or long-term relationships

9. Export Control: Required for international trade or technology transfer

10. Local Content Requirements: For agreements subject to local content or bumiputera participation requirements

Suggested Schedules

1. Schedule 1 - Services/Goods Description: Detailed specification of services or goods available under the framework

2. Schedule 2 - Pricing Schedule: Detailed pricing, including rate cards, volume discounts, and price review mechanisms

3. Schedule 3 - Service Levels: Detailed service levels, KPIs, and measurement methodologies

4. Schedule 4 - Form of Call-off Contract: Template contract for individual orders under the framework

5. Schedule 5 - Ordering Procedure: Detailed procedures and forms for placing and accepting orders

6. Schedule 6 - Governance Procedures: Detailed governance structure, escalation procedures, and reporting templates

7. Schedule 7 - Key Personnel: List of key personnel from both parties and their roles

8. Schedule 8 - Technical Requirements: Technical specifications, integration requirements, and standards

9. Schedule 9 - Business Continuity Plan: Detailed business continuity and disaster recovery procedures

10. Schedule 10 - Exit Plan: Transition and exit management procedures

11. Appendix A - Contact Details: Contact information for key personnel and authorized representatives

12. Appendix B - Required Insurance: Details of required insurance coverage and minimum limits

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions














































Clauses






































Relevant Industries

Information Technology

Telecommunications

Manufacturing

Professional Services

Healthcare

Financial Services

Energy and Utilities

Construction

Defense and Security

Education

Logistics and Supply Chain

Oil and Gas

Retail and Distribution

Business Process Outsourcing

Relevant Teams

Legal

Procurement

Commercial

Operations

Risk and Compliance

Finance

Supply Chain

Business Development

Contract Management

Vendor Management

Project Management

Information Technology

Quality Assurance

Internal Audit

Relevant Roles

Chief Executive Officer

Chief Legal Officer

Chief Procurement Officer

Head of Commercial

Legal Director

Procurement Director

Contract Manager

Commercial Manager

Supply Chain Manager

General Counsel

Legal Counsel

Procurement Manager

Operations Director

Business Development Director

Risk Manager

Compliance Officer

Project Manager

Account Director

Vendor Manager

Category Manager

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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