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Enterprise Framework Agreement

Enterprise Framework Agreement Template for India

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Key Requirements PROMPT example:

Enterprise Framework Agreement

"I need an Enterprise Framework Agreement for an IT services provider based in Bangalore who will be providing cloud infrastructure and managed services to our group companies across India, with specific emphasis on data protection and service level requirements, starting from March 2025."

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Document background
The Enterprise Framework Agreement is designed for situations where organizations need to establish a long-term commercial relationship with consistent terms governing multiple transactions. This agreement type is particularly useful in the Indian business context where companies engage in repeated procurement of goods or services and need a streamlined approach to contracting. It incorporates all necessary elements required under Indian law while providing operational flexibility through schedules and work orders. The framework includes essential provisions for compliance with Indian regulations, including GST requirements, data protection standards, and dispute resolution mechanisms aligned with Indian arbitration laws. It is structured to accommodate various commercial models while ensuring enforceability under Indian jurisdiction.
Suggested Sections

1. Parties: Identification of the contracting parties with full legal names and registered addresses

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions: Detailed definitions of terms used throughout the agreement

4. Scope of Agreement: Overall framework and description of services/products covered

5. Term and Renewal: Duration of the agreement and renewal provisions

6. Ordering Process: Procedure for placing and accepting orders under the framework

7. Pricing and Payment Terms: General pricing principles, payment terms, and invoicing requirements

8. Service Levels: Overview of service level principles and performance standards

9. Obligations of the Parties: Key responsibilities and obligations of each party

10. Governance and Relationship Management: Framework for managing the business relationship and escalation procedures

11. Intellectual Property Rights: Ownership and usage rights of IP created or used under the agreement

12. Confidentiality: Protection and handling of confidential information

13. Data Protection and Security: Requirements for handling data and maintaining security

14. Liability and Indemnification: Allocation of risks and responsibilities between parties

15. Force Majeure: Provisions for handling events beyond parties' reasonable control

16. Termination: Grounds and process for termination and consequences

17. Dispute Resolution: Process for resolving disputes including arbitration provisions

18. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law

Optional Sections

1. Compliance with Laws: Specific regulatory compliance requirements - include if operating in regulated industries

2. Insurance: Specific insurance requirements - include if high-risk services or significant liability exposure

3. Parent Company Guarantee: Include if financial backing from parent company is required

4. Anti-Corruption and Ethics: Include if dealing with government contracts or high-risk jurisdictions

5. Environmental and Social Responsibility: Include if relevant to industry or corporate policies

6. Change Control: Include if frequent changes to services/products are anticipated

7. Transition and Exit: Include if complex service transition or exit requirements exist

8. Business Continuity: Include if service continuity is critical

9. Audit Rights: Include if regular audits of performance or compliance are required

Suggested Schedules

1. Schedule 1 - Services/Products Description: Detailed description of services or products covered under the agreement

2. Schedule 2 - Pricing Schedule: Detailed pricing, rate cards, and pricing review mechanisms

3. Schedule 3 - Service Levels and KPIs: Detailed service levels, measurement criteria, and remedies

4. Schedule 4 - Governance Procedures: Detailed governance structure, meeting schedules, and escalation procedures

5. Schedule 5 - Technical Requirements: Technical specifications and requirements

6. Schedule 6 - Security Requirements: Detailed security protocols and requirements

7. Schedule 7 - Form of Purchase Order: Template for purchase orders under the framework

8. Schedule 8 - Approved Subcontractors: List of approved subcontractors if applicable

9. Appendix A - Contact Details: Key contact information for both parties

10. Appendix B - Report Templates: Standard templates for required reporting

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions






















































Clauses















































Relevant Industries

Information Technology

Manufacturing

Telecommunications

Professional Services

Healthcare

Financial Services

Retail

Energy and Utilities

Logistics and Supply Chain

Construction and Infrastructure

Relevant Teams

Legal

Procurement

Finance

Commercial

Operations

Risk and Compliance

Supply Chain

Business Development

Strategy

Vendor Management

Relevant Roles

Chief Procurement Officer

Head of Legal

Commercial Director

Supply Chain Manager

Contract Manager

Chief Financial Officer

General Counsel

Procurement Manager

Vendor Manager

Business Unit Director

Operations Director

Risk Manager

Compliance Officer

Category Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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