¶¶Òõ¶ÌÊÓÆµ

Customer Development Agreement Template for Malaysia

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Customer Development Agreement

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Customer Development Agreement

"I need a Customer Development Agreement for a Malaysian fintech startup developing a mobile payment application, with specific provisions for data security compliance and source code ownership, to be completed by March 2025."

Document background
The Customer Development Agreement serves as a crucial legal framework for businesses engaging in custom software or technology development projects in Malaysia. This agreement is typically used when a company (the customer) requires bespoke development services from a specialized provider, establishing clear terms for project execution, deliverables, and rights allocation. The document addresses key aspects such as intellectual property ownership, development methodology, acceptance criteria, and ongoing support obligations, while ensuring compliance with Malaysian legal requirements including the Contracts Act 1950 and relevant intellectual property legislation. It's particularly important for protecting both parties' interests in complex development projects, providing clear guidelines for project management, and establishing mechanisms for dispute resolution.
Suggested Sections

1. Parties: Identification and details of the parties entering into the agreement

2. Background: Context of the agreement and brief description of the parties' intentions

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of the development services to be provided

5. Project Timeline and Deliverables: Specific milestones, deadlines, and deliverables

6. Payment Terms: Pricing, payment schedule, and payment methods

7. Intellectual Property Rights: Ownership and licensing of developed materials and pre-existing IP

8. Confidentiality: Protection of confidential information and trade secrets

9. Acceptance Testing: Procedures for testing and accepting deliverables

10. Warranties and Representations: Guarantees regarding service quality and capabilities

11. Term and Termination: Duration of agreement and conditions for termination

12. Liability and Indemnification: Limitations of liability and indemnification obligations

13. General Provisions: Standard legal provisions including governing law, notices, and assignment

Optional Sections

1. Source Code Escrow: Terms for source code escrow arrangements, used when the customer requires additional security

2. Change Management: Procedures for handling change requests, used in complex or long-term projects

3. Service Level Agreement: Specific performance metrics and penalties, used when ongoing support is included

4. Data Protection: Specific provisions for handling personal data, required when processing personal information

5. Third-Party Components: Terms regarding use of third-party software or services, needed when external components are involved

6. Training and Knowledge Transfer: Terms for training customer staff, included when knowledge transfer is part of the scope

7. Disaster Recovery: Procedures for handling system failures or data loss, important for business-critical applications

8. Non-Solicitation: Restrictions on hiring each other's employees, used when protecting against talent poaching is important

Suggested Schedules

1. Schedule A - Technical Specifications: Detailed technical requirements and specifications for the development work

2. Schedule B - Project Plan: Detailed timeline, milestones, and resource allocation

3. Schedule C - Pricing and Payment Schedule: Detailed breakdown of costs and payment milestones

4. Schedule D - Acceptance Criteria: Specific criteria for accepting deliverables

5. Schedule E - Service Levels: Detailed performance metrics and service level requirements

6. Schedule F - Personnel: Key personnel assigned to the project and their roles

7. Appendix 1 - Change Request Template: Standard form for submitting and approving changes

8. Appendix 2 - Testing Procedures: Detailed procedures for conducting acceptance tests

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions



























Clauses
































Relevant Industries

Information Technology

Software Development

Financial Services

Healthcare

E-commerce

Manufacturing

Telecommunications

Education

Professional Services

Retail

Banking

Insurance

Digital Media

Logistics

Real Estate

Relevant Teams

Legal

Information Technology

Product Development

Procurement

Commercial

Operations

Software Development

Project Management

Business Development

Risk Management

Compliance

Technical Architecture

Relevant Roles

Chief Technology Officer

IT Director

Product Manager

Development Manager

Legal Counsel

Contract Manager

Project Manager

Software Development Manager

Procurement Manager

Business Development Manager

Chief Information Officer

Technical Project Lead

Solutions Architect

Commercial Director

Operations Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Mou For Development Of Land

A preliminary non-binding agreement under Malaysian law outlining the framework for a proposed land development project between interested parties.

find out more

Land Owner And Builder Agreement

A Malaysian law-governed agreement between land owner and builder for property construction, outlining project terms, specifications, and obligations.

find out more

Mou For Business Development

A Malaysian law-governed preliminary document outlining intended business development collaboration between parties, setting framework for future detailed agreements.

find out more

Individual Agreement In Redevelopment

A Malaysian law-governed agreement between property owner and developer establishing terms for property redevelopment, including specifications, timeline, and obligations.

find out more

Business Development Agreement

Malaysian-law governed agreement establishing terms for business development services, including scope, compensation, and performance requirements.

find out more

Agreement For Development Of Land

A Malaysian law-governed agreement between landowner and developer establishing terms for land development, including rights, obligations, and project specifications.

find out more

Construction Development Agreement

A Malaysian law-governed agreement between developer and contractor establishing terms for construction development projects.

find out more

Agreement For Development Of Property

A Malaysian law-governed agreement setting out terms and conditions for property development projects, including rights, obligations, and compliance requirements.

find out more

R&D Contract

Malaysian-law governed agreement establishing terms and conditions for research and development activities, including IP rights, funding, and project deliverables.

find out more

Memorandum Of Understanding Between Landowner And Developer

A Malaysian-law governed preliminary agreement between landowner and developer outlining proposed terms for a property development project.

find out more

Contract For Web Design

A Malaysian law-governed agreement establishing terms and conditions for web design services, including scope, deliverables, timeline, and intellectual property rights.

find out more

Freelance Web Developer Contract

A Malaysian law-governed contract establishing terms and conditions between a client and freelance web developer for professional web development services.

find out more

Area Developer Agreement

A Malaysian law-governed agreement granting territory development rights for franchise expansion, compliant with local franchise regulations and business requirements.

find out more

Web Developer Contract

A Malaysian-law governed agreement for web development services, establishing terms, deliverables, and compliance requirements for digital projects.

find out more

Agreement For Website Development And Hosting

A Malaysian law-governed agreement defining terms for website development and hosting services, including project scope, technical requirements, and service obligations.

find out more

Apartment Development Agreement

A Malaysian law-governed agreement establishing terms and conditions for apartment complex development, including construction, financial, and regulatory requirements.

find out more

Landowner And Builder Agreement

A Malaysian law-governed agreement between landowner and builder establishing terms and conditions for construction projects on the landowner's property.

find out more

Agreement Between Developer And Landowner

A Malaysian law-governed agreement between developer and landowner establishing terms for property development rights and obligations.

find out more

Freelance App Development Contract

A Malaysian law-governed contract establishing terms between a client and freelance developer for app development services.

find out more

Redevelopment Agreement

A Malaysian law-governed agreement setting out terms and conditions for property redevelopment projects, including rights, obligations, and compliance requirements.

find out more

Website Development And Maintenance Agreement

A Malaysian law-governed agreement for website development and maintenance services, defining project scope, obligations, and service levels.

find out more

Joint Technology Development Agreement

A Malaysian law-governed agreement for collaborative technology development between multiple parties, establishing rights, responsibilities, and IP ownership.

find out more

Disposition And Development Agreement

A Malaysian law-governed agreement establishing property transfer and development rights between property owners and developers, outlining development obligations and compliance requirements.

find out more

Design Development Agreement

A Malaysian law-governed agreement establishing terms and conditions for design development services, including scope, deliverables, and IP rights.

find out more

Joint Venture Agreement Between Builder And Landowner

A Malaysian law-governed agreement establishing a joint venture between a landowner and builder for property development, defining contributions, responsibilities, and profit-sharing arrangements.

find out more

Real Estate Development Contract

A Malaysian law-governed agreement establishing terms and conditions for real estate development projects, including development rights, obligations, and regulatory compliance requirements.

find out more

Subdivision Agreement

A Malaysian law-governed agreement establishing terms and conditions for land subdivision, infrastructure requirements, and development standards between property developers and local authorities.

find out more

Freelance Developer Contract

A Malaysian law-governed contract for engaging freelance software developers, defining service terms, deliverables, and mutual obligations.

find out more

Joint Development Agreement Between Landowner And Builder

A Malaysian law-governed agreement between landowner and builder establishing terms for joint property development, including rights, responsibilities, and commercial arrangements.

find out more

Film Development Agreement

A Malaysian law-governed agreement establishing terms and conditions for film project development, including creative rights, obligations, and regulatory compliance.

find out more

Development Rights Agreement

A legal agreement under Malaysian law governing the rights and obligations for property development, establishing terms between landowners and developers while ensuring compliance with local regulations.

find out more

Development Lease Agreement

A Malaysian law-governed agreement between landowner and developer establishing terms for property development rights and obligations.

find out more

Market Development Agreement

A Malaysian law-governed agreement appointing a party to develop market presence in specified territories, outlining rights, obligations, and performance requirements.

find out more

Development Service Agreement

A Malaysian law-governed agreement establishing terms for software or technology development services, including scope, deliverables, and IP rights.

find out more

Development Funding Agreement

A Malaysian law-governed agreement establishing terms and conditions for development project funding, including both conventional and Islamic finance options.

find out more

Product Collaboration Agreement

A Malaysian law-governed agreement establishing terms for joint product development and commercialization between collaborating parties.

find out more

Land Development Contract

A Malaysian legal agreement between landowner and developer governing land development rights, obligations, and project specifications under Malaysian federal and state laws.

find out more

Joint Product Development Agreement

A Malaysian law-governed agreement for collaborative product development between multiple parties, defining rights, responsibilities, and commercialization terms.

find out more

Software Development Contract Agreement

A Malaysian law-governed agreement establishing terms and conditions for software development services, including project scope, deliverables, and mutual obligations.

find out more

Research And Development Contract

A Malaysian law-governed agreement establishing terms and conditions for research and development activities, including IP rights, funding, and project deliverables.

find out more

Mutual Development Agreement

A Malaysian law-governed agreement establishing terms for collaborative development work between multiple parties, including resource sharing, IP rights, and project management framework.

find out more

Customer Development Agreement

A Malaysian law-governed agreement establishing terms for custom software or technology development services between a service provider and customer.

find out more

Site Development Agreement

A Malaysian law-governed agreement establishing terms and conditions for property development projects, including rights, obligations, and compliance requirements.

find out more

Forward Funding Agreement

A Malaysian law-governed agreement where an investor provides funding for a development project, including land acquisition and construction costs.

find out more

Co Development Agreement

A Malaysian law-governed agreement establishing terms for collaborative development of products, technologies, or services between multiple parties.

find out more

Game Development Agreement

A Malaysian law-governed agreement establishing terms and conditions for video game development, including project scope, deliverables, and IP rights.

find out more

Agile Software Development Agreement

Malaysian-law governed agreement for agile software development projects, covering development methodology, deliverables, and compliance requirements.

find out more

Product Development Agreement

A Malaysian law-governed agreement establishing terms for product development services, including development process, IP rights, and commercial terms.

find out more

App Development Contract

A Malaysian law-governed agreement for mobile or web application development, outlining development terms, deliverables, and mutual obligations.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: /our-research
Oops! Something went wrong while submitting the form.

³Ò±ð²Ô¾±±ð’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our for more details and real-time security updates.