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Goodwill Credit Removal Letter
"I need a Goodwill Credit Removal Letter to send to HDFC Bank regarding a late payment mark from March 2025, which occurred during my hospitalization; I have maintained an excellent payment history for the past 5 years and have all supporting medical documentation."
1. Sender Information: Full name, address, and contact details of the person requesting the goodwill removal
2. Date: Current date of the letter
3. Recipient Information: Bank/financial institution's name, department, address
4. Account Reference: Account number, credit report reference number, or other relevant identifiers
5. Subject Line: Clear indication that this is a goodwill removal request
6. Request Statement: Clear, concise statement of the specific negative entry to be removed
7. Explanation: Brief explanation of the circumstances that led to the negative entry
8. Payment History: Overview of otherwise good payment history and customer relationship
9. Action Request: Specific request for removal and updating of credit report
10. Closing: Professional closing with gratitude and contact information
1. Previous Correspondence Reference: Include when there have been prior communications about this matter
2. Multiple Account References: Include when the request affects multiple accounts or credit entries
3. Hardship Explanation: Include when the negative entry was due to specific hardship circumstances
4. Customer Relationship Summary: Include when there's a long-standing positive relationship with the institution
5. Future Commitment Statement: Include when offering assurance of future payment reliability
1. Payment History Documentation: Copies of statements showing payment history
2. Supporting Documents: Any relevant documentation supporting the reason for the negative entry (medical bills, job loss documentation, etc.)
3. Credit Report Extract: Copy of credit report showing the entry in question
4. Previous Correspondence: Copies of any relevant previous communications with the bank
Authors
Banking
Financial Services
Credit Services
Consumer Finance
Retail Banking
Consumer Credit
Microfinance
Non-Banking Financial Companies (NBFCs)
Credit Information Services
Credit Operations
Customer Service
Risk Management
Consumer Banking
Credit Administration
Account Management
Customer Relations
Credit Analysis
Banking Operations
Retail Banking
Credit Manager
Bank Branch Manager
Customer Service Representative
Credit Analysis Officer
Banking Operations Manager
Consumer Banking Officer
Financial Services Representative
Credit Risk Officer
Customer Relations Manager
Account Relationship Manager
Banking Services Officer
Credit Administration Manager
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