This Retail Software License agreement is essential for any business distributing software products to consumers in Ireland. It provides a comprehensive framework for licensing software while ensuring compliance with Irish and EU consumer protection laws, including the European Union (Consumer Rights) Regulations 2013 and the Sale of Goods and Supply of Services Act 1980. The document should be used when releasing software products to the Irish consumer market, whether through digital distribution or physical media. It covers essential aspects such as license grants, usage rights, warranties, support services, and data protection obligations, while incorporating mandatory consumer protection provisions required under Irish law. The agreement is specifically structured to meet the requirements for consumer contracts in Ireland, including clear language, fair terms, and proper disclosure of consumer rights.
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1. Parties: Identification of the licensor (software company) and licensee (consumer)
2. Background: Brief context explaining the software being licensed and purpose of the agreement
3. Definitions: Key terms used throughout the agreement including 'Software', 'License', 'Updates', 'Documentation'
4. Grant of License: Scope of the license, including usage rights and restrictions
5. License Fee: Payment terms, including any subscription fees or one-time payments
6. Delivery and Installation: How the software will be delivered and installed
7. Intellectual Property Rights: Confirmation of ownership and IP rights protection
8. Consumer Rights and Cooling-off Period: Mandatory consumer protection provisions under Irish law
9. Limited Warranty: Warranty terms compliant with consumer protection laws
10. Technical Support and Updates: Terms for provision of support services and software updates
11. Term and Termination: Duration of license and termination rights
12. Data Protection: GDPR compliance and data processing terms
13. Governing Law and Jurisdiction: Confirmation of Irish law governance and jurisdiction
1. Third-Party Software: Required if the software incorporates third-party components
2. Usage Metrics: Include if software includes usage tracking or analytics
3. Auto-Renewal Terms: Required for subscription-based licenses
4. In-App Purchases: Include if software offers additional purchasable features
5. Device Limitations: Include if license is restricted to specific devices or installations
6. Export Controls: Required if software has international usage restrictions
7. Beta Features: Include if software contains beta or experimental features
1. Schedule 1 - Software Description: Detailed description of the software and its features
2. Schedule 2 - System Requirements: Technical requirements for running the software
3. Schedule 3 - Support Services: Detailed support terms and service levels
4. Appendix A - Privacy Policy: Detailed privacy policy and data processing information
5. Appendix B - Acceptable Use Policy: Guidelines for acceptable use of the software
Relevant legal definitions
Clauses
Relevant Industries
Software & Technology
Consumer Electronics
Digital Entertainment
E-commerce
Mobile Applications
Educational Technology
Professional Software
Gaming
Digital Media
Financial Technology
Relevant Teams
Legal
Product Development
Compliance
Sales
Customer Support
Information Technology
Business Development
Risk Management
Marketing
Operations
Relevant Roles
Legal Counsel
Product Manager
Software Developer
Compliance Officer
Commercial Director
Sales Manager
Customer Support Manager
IT Director
Licensing Manager
Privacy Officer
Consumer Rights Specialist
Business Development Manager
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