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1. Service Charge Collection: Include when the management company is responsible for collecting service charges from tenants

2. Staff Management: Required when the management company will employ on-site staff

3. Marketing and Letting: Include if the management company is responsible for marketing and letting vacant units

4. Development and Refurbishment: Necessary when major works or development projects are anticipated

5. Environmental Management: Include for properties with specific environmental compliance requirements

6. Security Services: Required for properties needing specific security arrangements

7. Amenities Management: Include when the property includes shared amenities or facilities

8. Car Park Management: Required for properties with parking facilities

9. Waste Management: Include for properties requiring specific waste management procedures

1. Property Description: Detailed description of the property including plans and boundaries

2. Services Specification: Detailed breakdown of management services to be provided

3. Fee Schedule: Detailed breakdown of management fees and payment structure

4. Key Performance Indicators: Performance metrics and standards for the management company

5. Insurance Requirements: Detailed insurance specifications and minimum coverage requirements

6. Maintenance Schedule: Planned maintenance program and procedures

7. Staff Structure: Organization chart and staffing requirements if applicable

8. Emergency Procedures: Emergency response protocols and contact information

9. Required Reports: List and templates of required management reports

10. Service Level Agreement: Detailed service standards and response times