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Transfer Service Agreement for Indonesia

Transfer Service Agreement Template for Indonesia

A Transfer Service Agreement under Indonesian law is a comprehensive legal document that establishes the terms and conditions for the provision of transfer services between parties. This agreement is structured to comply with Indonesian regulations, particularly the Civil Code, Law No. 3 of 2011 on Fund Transfers, and relevant Bank Indonesia regulations. It details the scope of services, operational procedures, security requirements, compliance obligations, and risk allocation between parties, while ensuring adherence to local regulatory requirements for transfer services, data protection, and electronic transactions.

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What is a Transfer Service Agreement?

The Transfer Service Agreement is essential for businesses operating in Indonesia that require structured transfer services, whether for funds, data, or other assets. This document is particularly crucial given Indonesia's evolving regulatory landscape in financial services and electronic transactions. The agreement should be used when establishing a formal arrangement for transfer services between a service provider and recipient, ensuring compliance with Indonesian regulations including the Civil Code, financial services laws, and electronic transaction requirements. It covers critical aspects such as service levels, security protocols, regulatory compliance, risk allocation, and operational procedures. The document is designed to protect both parties' interests while maintaining compliance with Indonesian law, particularly important given the increasing scrutiny of transfer services by Indonesian regulatory authorities.

What sections should be included in a Transfer Service Agreement?

1. Parties: Identification of the service provider and service recipient, including their legal status and registration details

2. Background: Context of the agreement and brief description of the parties' intentions

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of transfer services to be provided

5. Service Standards: Required quality levels and performance standards for the services

6. Fees and Payment Terms: Pricing structure, payment methods, and payment schedules

7. Regulatory Compliance: Compliance requirements with Indonesian laws and regulations

8. Security Requirements: Security measures for handling transfers and data protection

9. Confidentiality: Protection of confidential information and trade secrets

10. Term and Termination: Duration of agreement and conditions for termination

11. Liability and Indemnification: Allocation of risks and responsibilities between parties

12. Force Majeure: Provisions for unforeseen circumstances affecting service delivery

13. Dispute Resolution: Procedures for resolving disputes under Indonesian law

14. Governing Law: Specification of Indonesian law as governing law

15. General Provisions: Miscellaneous legal provisions including notices, amendments, and assignments

What sections are optional to include in a Transfer Service Agreement?

1. Anti-Money Laundering Provisions: Required if services involve financial transfers above certain thresholds

2. Cross-Border Provisions: Required for international transfer services

3. Electronic Systems and Data Protection: Required if services involve digital platforms or electronic transfers

4. Service Level Agreement (SLA): Optional detailed performance metrics and remedies

5. Business Continuity: Required for critical service arrangements

6. Intellectual Property Rights: Required if proprietary technology or software is involved

7. Insurance Requirements: Optional section specifying required insurance coverage

8. Audit Rights: Optional provisions for service audit and inspection rights

What schedules should be included in a Transfer Service Agreement?

1. Schedule 1 - Service Specifications: Detailed technical specifications of transfer services

2. Schedule 2 - Fee Schedule: Detailed breakdown of all fees and charges

3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria

4. Schedule 4 - Security Protocols: Detailed security procedures and requirements

5. Schedule 5 - Operational Procedures: Day-to-day operational procedures and processes

6. Schedule 6 - Contact Details: Key contact persons and escalation matrix

7. Appendix A - Required Forms: Standard forms and documentation required for services

8. Appendix B - Compliance Checklist: Regulatory compliance requirements and checklist

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Indonesia

Publisher

Ƶ

Document Type

Service Agreement

Cost

Free to use
Relevant legal definitions








































Clauses



































Relevant Industries

Financial Services

Banking

Technology

Logistics

E-commerce

Telecommunications

Payment Processing

Retail

Professional Services

Transportation

Relevant Teams

Legal

Compliance

Operations

Finance

Risk Management

Information Technology

Treasury

Procurement

Service Delivery

Information Security

Corporate Affairs

Relevant Roles

Legal Counsel

Compliance Officer

Operations Manager

Financial Controller

Risk Manager

Business Development Manager

Contract Administrator

Chief Technology Officer

Chief Financial Officer

Treasury Manager

Procurement Manager

Service Delivery Manager

Information Security Officer

Corporate Secretary

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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