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Terms and Conditions of Sale spell out the rules that govern transactions between sellers and buyers in Indonesia. They cover essential details like payment terms, delivery schedules, product warranties, and what happens if something goes wrong. Under Indonesian Civil Code (KUHPer), these terms create legally binding obligations once both parties agree to them.

Good Terms and Conditions protect both businesses and customers by clearly stating each party's rights and responsibilities. They help prevent disputes by addressing common issues upfront, from return policies to liability limits. In Indonesian e-commerce, these terms must also comply with specific digital transaction regulations and consumer protection laws.

You need Terms and Conditions of Sale when starting any business that sells products or services in Indonesia, especially for online stores and retail operations. These terms become essential before your first transaction, protecting your business from disputes and clearly setting customer expectations about payments, deliveries, and returns.

Put these terms in place when expanding to new markets, launching new product lines, or updating your business model. Indonesian law requires clear terms for consumer transactions, particularly in e-commerce. Having solid terms ready helps you handle payment issues, manage product warranties, and comply with local consumer protection regulations from day one.

• Quotation Terms And Conditions: Sets pre-sale rules for price quotes, validity periods, and quote acceptance procedures
• Terms & Conditions For Sales Invoice: Governs post-sale matters like payment terms, late fees, and invoice dispute procedures
• International Sales Contract Terms And Conditions: Covers cross-border sales with provisions for customs, international shipping, and foreign currency payments under Indonesian export regulations

• Business Owners and Managers: Set company policies, approve final terms, and ensure alignment with business goals and Indonesian trade regulations
• Legal Teams: Draft and review terms, ensure compliance with Indonesian consumer protection laws, and update clauses as regulations change
• Sales Teams: Apply these terms in daily transactions, explain key points to customers, and handle basic disputes within the terms' framework
• Customers: Agree to and are bound by these terms when making purchases, gaining rights and responsibilities under Indonesian consumer law
• E-commerce Platforms: Integrate terms into their checkout process and ensure digital compliance with Indonesian online trading rules

• Business Details: Gather your company registration, tax numbers, and complete contact information as required by Indonesian law
• Product Information: List your products, pricing structures, warranties, and return policies clearly
• Payment Terms: Define accepted payment methods, deadlines, and late payment consequences under Indonesian banking regulations
• Delivery Details: Outline shipping options, timeframes, and costs for different regions in Indonesia
• Legal Requirements: Check current consumer protection laws and e-commerce regulations - our platform ensures your terms meet these requirements automatically
• Internal Review: Have key stakeholders review the draft to ensure it matches operational capabilities

• Company Details: Full legal name, business registration number, and contact information as required by Indonesian Commercial Law
• Product Description: Clear specifications, pricing, and warranty terms aligned with Consumer Protection Law No. 8/1999
• Payment Terms: Payment methods, deadlines, and consequences of default under Indonesian Civil Code
• Delivery Terms: Shipping policies, timeframes, and risk transfer points per Trade Law No. 7/2014
• Dispute Resolution: Mediation procedures and jurisdiction choice under Indonesian law
• Privacy Policy: Data handling practices compliant with Personal Data Protection Law
• Termination Rights: Conditions for contract cancellation and refund procedures

Terms and Conditions of Sale differ significantly from a Sale and Purchase Agreement in several key ways under Indonesian law. While both deal with sales transactions, their scope and application serve different purposes.

• Purpose and Duration: Terms and Conditions of Sale are ongoing rules for multiple transactions, while Sale and Purchase Agreements cover single, specific transactions
• Level of Detail: Terms and Conditions provide general guidelines for all sales, but Sale and Purchase Agreements include specific details about price, quantity, and delivery for particular items
• Legal Formality: Sale and Purchase Agreements typically require signatures from both parties, while Terms and Conditions often work through implied acceptance
• Customization: Terms and Conditions remain standard across transactions, but Sale and Purchase Agreements are customized for each deal's unique requirements