Create a bespoke document in minutes, or upload and review your own.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Terms and Conditions of Sale
I need a Terms and Conditions of Sale document for a UAE-based e-commerce business, outlining payment terms, delivery timelines, return and refund policies, and compliance with local consumer protection laws. The document should also include a clause on dispute resolution through arbitration in accordance with UAE regulations.
What is a Terms and Conditions of Sale?
Terms and Conditions of Sale spell out the rules and requirements when buying products or services from a business in the UAE. They form a legally binding contract that protects both sellers and buyers by clearly stating prices, payment terms, delivery details, and return policies.
Under UAE Commercial Law, these terms help prevent disputes by addressing key issues like product warranties, liability limits, and Sharia compliance requirements. Well-written terms are especially important for UAE businesses engaging in cross-border trade or e-commerce, as they must align with both local regulations and international standards for consumer protection.
When should you use a Terms and Conditions of Sale?
Use Terms and Conditions of Sale before launching any retail or e-commerce business in the UAE, or when expanding your existing product lines. This agreement becomes essential when selling to consumers through physical stores, online platforms, or distribution networks across the Emirates.
Having clear terms in place protects your business during key moments: when introducing new payment methods, shipping to different Emirates, handling product returns, or dealing with warranty claims. It's particularly vital for businesses in regulated sectors like electronics, food, or healthcare, where specific UAE consumer protection laws apply to each transaction.
What are the different types of Terms and Conditions of Sale?
- Terms & Conditions For Sales Invoice: Basic terms for single transactions, focusing on payment and delivery specifics
- Terms And Conditions Bill Of Sale: Comprehensive terms for transferring ownership of goods, especially for high-value items
- Terms Of Sale Agreement: Detailed framework for ongoing business relationships and recurring sales
- Conditions Of Sale Contract: Enhanced terms for complex sales requiring specific performance obligations
- Terms And Conditions Of Sales Quotation: Pre-sale terms outlining pricing, validity periods, and acceptance conditions
Who should typically use a Terms and Conditions of Sale?
- Business Owners and Merchants: Create and implement these terms to protect their UAE business interests and clarify sales processes
- Legal Counsel: Draft and review Terms and Conditions of Sale to ensure compliance with UAE commercial laws and Sharia principles
- Retail Customers: Must accept and follow these terms when making purchases, particularly for online transactions
- E-commerce Platforms: Display and enforce terms for sellers operating on their marketplaces across the Emirates
- Compliance Officers: Monitor adherence to terms and update them based on changing UAE consumer protection regulations
How do you write a Terms and Conditions of Sale?
- Business Details: Gather complete company information, trade license numbers, and UAE tax registration details
- Product Information: List all products, pricing structures, warranties, and return policies aligned with UAE consumer laws
- Payment Terms: Define acceptable payment methods, currency, and processing fees under UAE banking regulations
- Delivery Scope: Specify shipping zones, timeframes, and costs across different Emirates
- Legal Requirements: Our platform ensures your terms comply with UAE Commercial Law and Sharia principles
- Review Process: Double-check all contact information, dispute resolution procedures, and jurisdiction clauses
What should be included in a Terms and Conditions of Sale?
- Party Information: Full legal names, addresses, and UAE trade license details of seller and buyer
- Product Description: Detailed specifications, quantities, and quality standards meeting UAE consumer protection laws
- Payment Terms: Clear pricing, payment methods, and deadlines compliant with UAE banking regulations
- Delivery Terms: Shipping conditions, timeframes, and risk transfer points across Emirates
- Dispute Resolution: UAE jurisdiction clause, arbitration procedures, and Sharia compliance statement
- Warranties: Product guarantees and liability limitations aligned with UAE commercial law
- Termination Rights: Conditions for contract cancellation and consequences under local regulations
What's the difference between a Terms and Conditions of Sale and a Sale and Purchase Agreement?
Terms and Conditions of Sale differ significantly from a Sale and Purchase Agreement in the UAE legal context. While both deal with sales transactions, their scope and application vary considerably.
- Purpose and Scope: Terms and Conditions of Sale provide general rules for all transactions with a business, while Sale and Purchase Agreements cover specific, one-time transactions
- Duration: Terms and Conditions remain valid for multiple transactions over time, whereas Sale and Purchase Agreements expire after the single transaction completes
- Level of Detail: Sale and Purchase Agreements include specific property descriptions, exact prices, and unique terms, while Terms and Conditions outline broader policies and procedures
- Legal Requirements: Under UAE law, Sale and Purchase Agreements must be notarized for certain assets like real estate, while Terms and Conditions typically don't require notarization
Download our whitepaper on the future of AI in Legal
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our for more details and real-time security updates.
Read our Privacy Policy.