The Property Service Agreement is essential for property owners and managers seeking to engage professional service providers for property maintenance and management in England and Wales. This contract type defines the scope of services, performance standards, and operational requirements while ensuring compliance with relevant property legislation and regulations. It is commonly used when establishing long-term service relationships for property maintenance, cleaning, security, or facilities management services, providing clear guidelines for service delivery and accountability.
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1. Parties: Details of the service provider and property owner/manager
2. Background: Context of the agreement and property details
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of services to be provided
5. Service Standards: Quality and performance standards
6. Fees and Payment: Payment terms, rates, and invoicing procedures
7. Duration and Termination: Contract period and termination provisions
8. Liability and Insurance: Provisions regarding liability allocation and required insurance coverage
9. Force Majeure: Provisions for unforeseen circumstances and events beyond parties' control
10. Governing Law and Jurisdiction: Specification of applicable law and jurisdiction for dispute resolution
1. Key Performance Indicators: Specific performance metrics for larger commercial properties or complex service arrangements
2. Emergency Services: Out-of-hours and emergency response provisions for properties requiring 24/7 coverage
3. Staff and Subcontractors: Requirements for personnel providing services, including qualifications and security clearances
4. Health and Safety: Specific health and safety requirements and procedures
5. Data Protection: Provisions for handling personal data in accordance with UK GDPR and Data Protection Act
1. Schedule 1 - Schedule of Services: Detailed breakdown of specific services and frequencies
2. Schedule 2 - Property Schedule: Detailed description of properties covered by the agreement
3. Schedule 3 - Rate Card: Detailed pricing for different services and additional works
4. Schedule 4 - KPI Schedule: Detailed performance metrics and measurement criteria
5. Schedule 5 - Insurance Requirements: Specific insurance coverage requirements and minimum levels
6. Schedule 6 - Service Level Agreement: Detailed service levels and response times
Relevant legal definitions
Clauses
Relevant Industries
Relevant Teams
Relevant Roles
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