Client Engagement Agreement

Client Engagement Agreement Template for Denmark

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Document background

The Client Engagement Agreement serves as the primary contractual framework for professional service relationships in Denmark. This document is essential when establishing a formal engagement between service providers and their clients, whether for one-time projects or ongoing professional services. It incorporates key requirements under Danish law, including compliance with the Danish Contracts Act, GDPR, and relevant industry regulations. The agreement typically covers comprehensive terms regarding service delivery, payment conditions, liability limitations, and data protection measures. It's particularly important for professional service firms, consultants, and advisors who need to clearly define their scope of work, deliverables, and commercial terms while ensuring compliance with Danish legal requirements. The Client Engagement Agreement provides necessary legal protection while establishing clear expectations and responsibilities for all parties involved.

Suggested Sections

1. Parties: Identification of the service provider and the client, including full legal names, registration numbers, and addresses

2. Background: Context of the engagement and brief description of the parties' intent to enter into a professional relationship

3. Definitions: Key terms used throughout the agreement, ensuring clear interpretation

4. Scope of Services: Detailed description of the services to be provided, including any specific deliverables

5. Term and Termination: Duration of the engagement and conditions for termination by either party

6. Fees and Payment Terms: Service fees, payment schedule, invoicing details, and late payment consequences

7. Obligations of the Service Provider: Professional duties, standard of care, and specific commitments

8. Client Responsibilities: Client's obligations including provision of information and cooperation

9. Confidentiality: Protection of confidential information exchanged during the engagement

10. Data Protection: GDPR compliance and data processing terms

11. Intellectual Property: Ownership and usage rights of materials and deliverables

12. Liability and Indemnification: Limitation of liability and indemnification provisions

13. Force Majeure: Circumstances excusing performance of obligations

14. Governing Law and Jurisdiction: Specification of Danish law and jurisdiction for dispute resolution

15. Entire Agreement: Integration clause confirming the complete agreement between parties

Optional Sections

1. Anti-Money Laundering Compliance: Required for regulated professional services subject to AML requirements

2. Insurance: Details of professional indemnity insurance when required by regulation or client request

3. Non-Solicitation: Restrictions on hiring or soliciting staff, included for longer-term engagements

4. Assignment: Rights to transfer the agreement, included when relevant to the business context

5. Subcontracting: Terms for engaging subcontractors, included when service provider may need to delegate work

6. Service Levels: Specific performance metrics and standards, included for technical or ongoing services

7. Change Control: Process for modifying scope or terms, included for complex or long-term engagements

8. Dispute Resolution: Alternative dispute resolution procedures, included when parties prefer mediation before litigation

Suggested Schedules

1. Schedule 1 - Detailed Service Description: Comprehensive outline of services, methodologies, and deliverables

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Key Personnel: List of key team members and their roles in the engagement

4. Schedule 4 - Service Levels: Detailed performance metrics and measurement criteria

5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms and details

6. Appendix A - Client Policies: Relevant client policies that service provider must comply with

7. Appendix B - Change Request Form: Template for requesting and documenting changes to the engagement

8. Appendix C - Contact Details: List of key contacts and escalation procedures

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Client Engagement Agreement Template for Denmark

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