Document background
The Complaint Letter For Non Delivery Of Goods is a crucial document used when purchased goods have not been delivered within the agreed timeframe under German law. It serves as a formal written complaint to the seller, typically sent after informal attempts to resolve the situation have failed. The letter must comply with German legal requirements, particularly the German Civil Code (BGB) and Commercial Code (HGB) if applicable. It should include specific details about the order, payment confirmation, agreed delivery terms, and a clear timeline of events. This document is particularly important as it often serves as the first step in formal legal proceedings and can be used as evidence if the dispute escalates to legal action. The letter typically provides the seller with a final opportunity to remedy the situation before the buyer pursues more serious legal measures.
