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Intercompany Shared Services Agreement
"I need an Intercompany Shared Services Agreement under Swiss law for our Zurich-based holding company to provide IT, HR, and financial services to our subsidiaries across Europe, with particular focus on data protection compliance and transfer pricing requirements."
1. Parties: Identification of the service provider and service recipient entities, including registration details and addresses
2. Background: Context of the agreement, relationship between the parties, and purpose of the shared services arrangement
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided, service categories, and delivery parameters
5. Service Levels: Performance standards, KPIs, and quality requirements for the services
6. Charges and Payment: Pricing methodology, payment terms, invoicing procedures, and transfer pricing compliance
7. Governance: Management structure, reporting requirements, and oversight mechanisms
8. Personnel: Provisions regarding personnel providing services, including qualification requirements and supervision
9. Intellectual Property: Ownership and usage rights of IP created or used in providing services
10. Confidentiality: Protection of confidential information exchanged during service provision
11. Data Protection: Compliance with data protection laws and data handling requirements
12. Term and Termination: Duration of agreement, renewal provisions, and termination rights
13. Liability and Indemnification: Allocation of risks and responsibilities between parties
14. Force Majeure: Provisions for handling events beyond reasonable control
15. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Tax Matters: Detailed tax provisions when complex cross-border services are involved
2. Regulatory Compliance: Specific compliance obligations when services are in regulated sectors
3. Business Continuity: Disaster recovery and business continuity provisions for critical services
4. Audit Rights: Extended audit provisions when required by regulatory requirements or group policy
5. Security Requirements: Detailed security provisions when handling sensitive data or systems
6. Change Control: Formal change management procedures for complex service arrangements
7. Transition Services: Provisions for service transition at start or end of agreement when complexity requires
8. Group Company Provisions: Specific provisions for group-wide application or group company benefits
1. Schedule 1 - Services Description: Detailed description of each service category and specific services
2. Schedule 2 - Service Levels: Detailed service level requirements, KPIs, and measurement methodologies
3. Schedule 3 - Charges: Detailed pricing structure, rates, and calculation methodologies
4. Schedule 4 - Governance Procedures: Detailed governance framework, meeting schedules, and escalation procedures
5. Schedule 5 - Key Personnel: List of key personnel and their roles in service delivery
6. Schedule 6 - Technical Requirements: Technical specifications and requirements for service delivery
7. Appendix A - Service Request Form: Template for requesting new or modified services
8. Appendix B - Report Templates: Standard templates for service reporting
9. Appendix C - Transfer Pricing Documentation: Documentation supporting the arm's length nature of service charges
Authors
Financial Services
Manufacturing
Technology
Pharmaceutical
Consumer Goods
Professional Services
Industrial
Energy
Healthcare
Telecommunications
Real Estate
Transportation and Logistics
Media and Entertainment
Legal
Finance
Tax
Compliance
Operations
Shared Services
Corporate Governance
Accounting
Treasury
Risk Management
Internal Audit
Corporate Development
Human Resources
Chief Financial Officer
Head of Legal
General Counsel
Head of Shared Services
Chief Operating Officer
Transfer Pricing Manager
Corporate Controller
Head of Tax
Compliance Officer
Group Finance Director
Operations Director
Service Delivery Manager
Legal Counsel
Contract Manager
Finance Manager
Group Accountant
Corporate Secretary
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