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Referral Partner Program Agreement Template for Canada

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Key Requirements PROMPT example:

Referral Partner Program Agreement

"I need a Referral Partner Program Agreement for my SaaS company based in Toronto, launching a global partner program in March 2025, with special attention to cross-border data transfers and tiered commission structures for partners referring enterprise clients."

Document background
The Referral Partner Program Agreement is essential for businesses operating in Canada that wish to establish formal referral partnerships to expand their customer base. This document is particularly relevant in today's interconnected business environment where companies increasingly rely on partner networks for growth. The agreement addresses key aspects required under Canadian federal and provincial laws, including privacy protection (PIPEDA compliance), commercial regulations, and tax requirements. It establishes clear guidelines for referral processes, compensation structures, and partner obligations while protecting both parties' interests. The document is designed to be comprehensive yet flexible, allowing for customization based on specific industry requirements and business needs while maintaining compliance with Canadian legal frameworks.
Suggested Sections

1. Parties: Identification of the company operating the referral program and the referral partner

2. Background: Context of the agreement and brief description of the referral program

3. Definitions: Key terms used throughout the agreement including 'Qualified Referral', 'Referral Fee', 'Products/Services'

4. Appointment and Scope: Terms of appointment as referral partner and scope of authorized activities

5. Referral Process: Detailed process for submitting and tracking referrals

6. Compensation: Referral fee structure, payment terms, and conditions for earning commissions

7. Obligations of Referral Partner: Partner's duties, responsibilities, and performance standards

8. Company Obligations: Company's commitments regarding referral processing and support

9. Intellectual Property: Usage rights for trademarks, logos, and marketing materials

10. Confidentiality: Protection of confidential information exchanged during the relationship

11. Term and Termination: Duration of agreement and conditions for termination

12. Data Protection and Privacy: Compliance with privacy laws and data handling requirements

13. Representations and Warranties: Basic guarantees made by both parties

14. Limitation of Liability: Limits on parties' liability and risk allocation

15. General Provisions: Standard legal clauses including governing law, notices, and amendments

Optional Sections

1. Non-Solicitation: Prevents partner from soliciting company's customers or employees - include when protecting customer relationships is crucial

2. Marketing Guidelines: Specific rules for marketing and promotion - include when partner will conduct active marketing

3. Training and Support: Details of training provided to partner - include when complex products/services require partner education

4. Audit Rights: Right to audit partner's referral records - include for high-value referral programs

5. Insurance Requirements: Required insurance coverage - include when partners handle sensitive information or high-value referrals

6. Dispute Resolution: Specific procedures for resolving disputes - include when alternative dispute resolution is preferred

7. Territory Restrictions: Geographic limitations on referral activities - include when territorial exclusivity is granted

8. Compliance with Industry Regulations: Specific regulatory requirements - include for regulated industries

Suggested Schedules

1. Schedule A - Compensation Structure: Detailed fee calculations, tiers, and bonus structures

2. Schedule B - Referral Submission Process: Step-by-step procedures and requirements for submitting referrals

3. Schedule C - Approved Marketing Materials: List of pre-approved marketing materials and usage guidelines

4. Schedule D - Service Level Agreement: Response times and service standards for referral processing

5. Appendix 1 - Referral Partner Code of Conduct: Ethical guidelines and acceptable practices

6. Appendix 2 - Privacy and Data Protection Requirements: Detailed privacy compliance requirements and procedures

7. Appendix 3 - Reporting Templates: Standard forms and templates for referral reporting

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions




























Clauses






























Relevant Industries

Technology & Software

Professional Services

Financial Services

Real Estate

Healthcare

Education & Training

Consulting Services

Telecommunications

Insurance

Business Services

Relevant Teams

Legal

Business Development

Sales

Marketing

Compliance

Finance

Partner Operations

Revenue Operations

Channel Management

Commercial Operations

Relevant Roles

Business Development Manager

Partner Program Manager

Channel Manager

Legal Counsel

Compliance Officer

Sales Director

Marketing Manager

Partnership Director

Account Manager

Revenue Operations Manager

Chief Revenue Officer

Partner Success Manager

Alliance Manager

Commercial Director

Operations Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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