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Referral Partner Program Agreement
"I need a Referral Partner Program Agreement for my SaaS company based in Toronto, launching a global partner program in March 2025, with special attention to cross-border data transfers and tiered commission structures for partners referring enterprise clients."
1. Parties: Identification of the company operating the referral program and the referral partner
2. Background: Context of the agreement and brief description of the referral program
3. Definitions: Key terms used throughout the agreement including 'Qualified Referral', 'Referral Fee', 'Products/Services'
4. Appointment and Scope: Terms of appointment as referral partner and scope of authorized activities
5. Referral Process: Detailed process for submitting and tracking referrals
6. Compensation: Referral fee structure, payment terms, and conditions for earning commissions
7. Obligations of Referral Partner: Partner's duties, responsibilities, and performance standards
8. Company Obligations: Company's commitments regarding referral processing and support
9. Intellectual Property: Usage rights for trademarks, logos, and marketing materials
10. Confidentiality: Protection of confidential information exchanged during the relationship
11. Term and Termination: Duration of agreement and conditions for termination
12. Data Protection and Privacy: Compliance with privacy laws and data handling requirements
13. Representations and Warranties: Basic guarantees made by both parties
14. Limitation of Liability: Limits on parties' liability and risk allocation
15. General Provisions: Standard legal clauses including governing law, notices, and amendments
1. Non-Solicitation: Prevents partner from soliciting company's customers or employees - include when protecting customer relationships is crucial
2. Marketing Guidelines: Specific rules for marketing and promotion - include when partner will conduct active marketing
3. Training and Support: Details of training provided to partner - include when complex products/services require partner education
4. Audit Rights: Right to audit partner's referral records - include for high-value referral programs
5. Insurance Requirements: Required insurance coverage - include when partners handle sensitive information or high-value referrals
6. Dispute Resolution: Specific procedures for resolving disputes - include when alternative dispute resolution is preferred
7. Territory Restrictions: Geographic limitations on referral activities - include when territorial exclusivity is granted
8. Compliance with Industry Regulations: Specific regulatory requirements - include for regulated industries
1. Schedule A - Compensation Structure: Detailed fee calculations, tiers, and bonus structures
2. Schedule B - Referral Submission Process: Step-by-step procedures and requirements for submitting referrals
3. Schedule C - Approved Marketing Materials: List of pre-approved marketing materials and usage guidelines
4. Schedule D - Service Level Agreement: Response times and service standards for referral processing
5. Appendix 1 - Referral Partner Code of Conduct: Ethical guidelines and acceptable practices
6. Appendix 2 - Privacy and Data Protection Requirements: Detailed privacy compliance requirements and procedures
7. Appendix 3 - Reporting Templates: Standard forms and templates for referral reporting
Authors
Technology & Software
Professional Services
Financial Services
Real Estate
Healthcare
Education & Training
Consulting Services
Telecommunications
Insurance
Business Services
Legal
Business Development
Sales
Marketing
Compliance
Finance
Partner Operations
Revenue Operations
Channel Management
Commercial Operations
Business Development Manager
Partner Program Manager
Channel Manager
Legal Counsel
Compliance Officer
Sales Director
Marketing Manager
Partnership Director
Account Manager
Revenue Operations Manager
Chief Revenue Officer
Partner Success Manager
Alliance Manager
Commercial Director
Operations Manager
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