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An Incident Report documents unexpected events, accidents, or near-misses in Austrian workplaces, as required by the ArbeitnehmerInnenschutzgesetz (Worker Protection Act). It captures key details like what happened, when and where it occurred, who was involved, and what immediate actions were taken.

These reports play a vital role in workplace safety and legal compliance. Companies use them to track patterns, prevent future incidents, and fulfill their reporting obligations to Austrian authorities like AUVA (General Accident Insurance Institution). They're especially important in industries with strict safety protocols, such as healthcare, construction, and manufacturing.

Create an Incident Report immediately after any workplace accident, injury, near-miss, or safety violation occurs in your Austrian business. This includes situations like employee injuries, equipment malfunctions, chemical spills, or any event that could have resulted in harm or property damage.

Time matters - Austrian law requires reporting serious incidents to AUVA within 5 working days. File reports for minor incidents too, as they help identify safety trends and protect your organization legally. Common triggers include slip-and-falls, machinery incidents, exposure to hazardous materials, workplace violence, or any situation requiring first aid or medical attention.

• Incident Response Form: Initial documentation used immediately after an incident, focusing on quick facts and immediate actions taken
• Hazard Report Form: Specific to reporting potential risks before accidents occur, meeting AUVA's preventive requirements
• Incident Investigation Form: Detailed follow-up analysis used for serious incidents requiring root cause investigation
• Security Incident Report Form: Specialized for security breaches, unauthorized access, or workplace violence incidents
• Incident Notification Form: Streamlined format for notifying authorities within mandatory reporting timeframes

• Safety Officers: Create and manage Incident Reports, conduct initial investigations, and ensure proper documentation meets Austrian workplace safety standards
• Department Managers: Review incidents in their areas, contribute details, and implement recommended safety measures
• Human Resources: Handle employee-related aspects, maintain confidential records, and coordinate with insurance providers
• AUVA Representatives: Receive and review serious incident reports, conduct follow-up investigations when necessary
• Affected Employees: Provide firsthand accounts of incidents, participate in investigations, and follow new safety protocols
• Company Leadership: Review incident trends, approve resources for safety improvements, and ensure legal compliance

• Basic Details: Record date, time, location, and names of all people involved in the incident
• Incident Description: Document exactly what happened, including sequence of events and immediate consequences
• Evidence Collection: Take photos, gather witness statements, and secure any relevant security footage or equipment logs
• Initial Response: Note all immediate actions taken, including first aid provided or emergency services called
• Risk Assessment: Evaluate the severity level according to AUVA guidelines to determine reporting requirements
• Documentation Review: Verify all required fields are complete and accurate before submitting to relevant authorities
• Follow-up Actions: List preventive measures and corrective actions recommended or implemented

• Incident Identification: Unique reference number, date, time, and specific location details per AUVA requirements
• Involved Parties: Names and roles of affected persons, witnesses, and reporting officer
• Incident Classification: Category and severity level according to ArbeitnehmerInnenschutzgesetz guidelines
• Event Description: Detailed, factual account of the incident without speculation or blame
• Response Documentation: Immediate actions taken, including first aid or emergency measures
• Risk Assessment: Analysis of contributing factors and potential future risks
• Compliance Statement: Confirmation of adherence to Austrian workplace safety regulations
• Authorization Section: Dated signatures of the reporter and relevant safety officer

People often confuse an Incident Report with an Incident Response Plan. While both deal with workplace incidents, they serve distinctly different purposes in Austrian workplace safety compliance.

• Timing and Purpose: An Incident Report documents what happened after an event, while an Incident Response Plan outlines procedures to follow when incidents occur
• Legal Requirements: Incident Reports must be filed with AUVA within specific timeframes for compliance, whereas Response Plans are internal documents kept ready for emergency situations
• Content Focus: Reports contain specific details about actual events, witnesses, and outcomes. Plans detail roles, responsibilities, and step-by-step emergency procedures
• Usage Frequency: Reports are created for each incident that occurs, while Plans are reviewed annually and updated as needed
• Legal Standing: Reports serve as official records for insurance and regulatory purposes, while Plans demonstrate preparedness and due diligence