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Operating And Maintenance Agreement Template for United Arab Emirates

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Key Requirements PROMPT example:

Operating And Maintenance Agreement

"I need an Operating and Maintenance Agreement for a commercial office building in Dubai, with a focus on smart building systems and energy efficiency requirements, starting from March 2025."

Document background
The Operating and Maintenance Agreement is a critical document used in the UAE market to establish a contractual framework for the provision of maintenance and operational services for various types of facilities. This agreement is essential when a facility owner or operator needs to engage a professional maintenance service provider to ensure the proper functioning and upkeep of their facilities. The document is structured to comply with UAE federal and local laws, including Civil Code requirements, labor laws, and specific technical regulations. It typically covers comprehensive maintenance services, from routine upkeep to specialized technical maintenance, and includes detailed provisions for service levels, performance monitoring, staff requirements, and safety standards. The agreement is particularly important in the UAE's sophisticated property and infrastructure market, where high-quality maintenance is crucial for preserving asset value and ensuring operational efficiency.
Suggested Sections

1. Parties: Identification of the contracting parties including full legal names, addresses, and registration details as per UAE requirements

2. Background: Context of the agreement, facility description, and purpose of the maintenance services

3. Definitions and Interpretation: Detailed definitions of terms used throughout the agreement and interpretation rules

4. Scope of Services: Comprehensive description of maintenance services, including preventive and corrective maintenance obligations

5. Term and Renewal: Duration of the agreement, commencement date, and renewal provisions

6. Contractor Obligations: Detailed responsibilities of the maintenance contractor, including staffing, equipment, and quality standards

7. Client Obligations: Responsibilities of the facility owner/client, including access, information provision, and cooperation requirements

8. Performance Standards: Required service levels, KPIs, and quality standards

9. Fees and Payment Terms: Pricing structure, payment schedule, invoicing requirements, and payment terms

10. Health, Safety and Environment: HSE requirements and compliance with UAE safety regulations

11. Staff and Labor Requirements: Requirements for maintenance staff, including qualifications, visas, and compliance with UAE labor laws

12. Insurance and Liability: Insurance requirements, liability allocation, and indemnification provisions

13. Termination: Grounds for termination, notice requirements, and consequences of termination

14. Force Majeure: Events constituting force majeure and their consequences

15. Governing Law and Dispute Resolution: UAE law as governing law and dispute resolution mechanisms

Optional Sections

1. Emergency Services: Additional section for facilities requiring 24/7 emergency response capabilities

2. Specialized Equipment Maintenance: For facilities with specific technical equipment requiring specialized maintenance

3. Energy Management: For contracts including energy efficiency management services

4. Waste Management: For facilities requiring specific waste handling procedures

5. Security Services: When maintenance includes security system maintenance or monitoring

6. Building Management System: For facilities with automated building management systems

7. Transition Services: When handover from previous contractor needs to be managed

8. Asset Lifecycle Management: For comprehensive contracts including long-term asset management

Suggested Schedules

1. Schedule 1 - Facility Details: Detailed description of the facility, including floor plans and asset registers

2. Schedule 2 - Scope of Services: Detailed breakdown of maintenance services, including frequency and specifications

3. Schedule 3 - Key Performance Indicators: Detailed KPIs, measurement methods, and reporting requirements

4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, including fixed and variable components

5. Schedule 5 - Staff Schedule: Required staff positions, qualifications, and deployment schedule

6. Schedule 6 - Equipment and Tools: List of required equipment and tools to be provided by the contractor

7. Schedule 7 - Planned Maintenance Schedule: Annual/monthly maintenance planning and scheduling

8. Schedule 8 - Reports and Documentation: Required reports, formats, and submission frequencies

9. Schedule 9 - Emergency Response Procedures: Procedures for handling emergency situations

10. Appendix A - HSE Requirements: Detailed health, safety, and environmental requirements

11. Appendix B - Quality Assurance Plan: Quality management procedures and standards

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions








































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Relevant Industries

Real Estate

Healthcare

Hospitality

Industrial

Commercial Property

Residential Property

Education

Retail

Infrastructure

Manufacturing

Data Centers

Logistics

Oil & Gas

Power Generation

Transportation

Relevant Teams

Operations

Facilities Management

Engineering

Legal

Procurement

Asset Management

Property Management

Technical Services

Maintenance

Contract Administration

Health Safety Environment

Quality Assurance

Risk Management

Finance

Compliance

Relevant Roles

Facility Manager

Operations Director

Maintenance Manager

Technical Services Manager

Property Manager

Asset Manager

Contract Manager

Chief Operations Officer

Engineering Manager

Project Manager

Legal Counsel

Procurement Manager

HSE Manager

Quality Assurance Manager

Technical Director

Building Services Engineer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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