1. Parties: Identification of the service provider and the customer, including full legal names, trade licenses, and contact details
2. Background: Brief context of the agreement and the customer's air conditioning service requirements
3. Definitions: Key terms used throughout the agreement including technical terms related to AC systems and services
4. Scope of Services: Detailed description of maintenance and service activities to be performed, including routine maintenance, emergency repairs, and preventive maintenance
5. Term and Renewal: Duration of the contract and conditions for renewal or extension
6. Service Provider Obligations: Detailed responsibilities of the service provider, including response times, quality standards, and compliance with local regulations
7. Customer Obligations: Customer's responsibilities including access provision, payment terms, and basic system operation requirements
8. Fees and Payment Terms: Service charges, payment schedule, and terms for additional services or emergency calls
9. Service Schedule: Frequency and timing of routine maintenance visits and inspections
10. Warranties and Quality Standards: Guarantees regarding service quality and compliance with UAE technical standards
11. Health and Safety: Safety protocols and compliance with UAE safety regulations
12. Liability and Insurance: Limitation of liability, required insurance coverage, and indemnification provisions
13. Termination: Conditions and process for contract termination by either party
14. Governing Law and Jurisdiction: Specification of UAE law application and dispute resolution procedures
