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DPA Agreement
"I need a DPA Agreement for my South African tech startup that will be using a cloud service provider to process customer data starting January 2025; the agreement needs to include provisions for international data transfers since the provider is based in Ireland."
1. Parties: Identification of the data controller and data processor, including their registered details and representatives
2. Background: Context of the agreement and relationship between the parties
3. Definitions: Definitions of key terms used in the agreement, aligned with POPIA definitions
4. Scope and Purpose: Details of the specific processing activities covered by the agreement
5. Duration: Term of the agreement and processing activities
6. Nature and Purpose of Processing: Detailed description of how and why personal information will be processed
7. Obligations of the Data Processor: Core responsibilities of the processor including security, confidentiality, and processing limitations
8. Obligations of the Data Controller: Responsibilities of the controller including lawful instructions and compliance with POPIA
9. Security Measures: Required technical and organizational security measures
10. Sub-processing: Rules and restrictions regarding the use of sub-processors
11. Data Subject Rights: Procedures for handling data subject requests and ensuring their rights
12. Data Breaches: Notification requirements and procedures for handling data breaches
13. Audit Rights: Controller's rights to audit processor's compliance
14. Data Return and Deletion: Obligations regarding data handling upon agreement termination
15. Liability and Indemnities: Allocation of risks and responsibilities between parties
16. General Provisions: Standard contractual terms including governing law, jurisdiction, and amendment procedures
1. Cross-border Data Transfers: Required when personal information will be transferred outside South Africa
2. Special Personal Information: Additional requirements when processing special categories of personal information under POPIA
3. Direct Marketing: Specific provisions required when processing involves direct marketing activities
4. Automated Decision Making: Required when processing involves automated decision-making or profiling
5. Children's Data: Special provisions required when processing personal information of children
6. Insurance Requirements: Specific insurance obligations for high-risk processing activities
7. Business Continuity: Required for critical processing activities requiring business continuity guarantees
1. Schedule 1 - Processing Activities: Detailed description of all processing activities, including categories of data subjects and personal information
2. Schedule 2 - Technical and Organizational Measures: Specific security measures and controls implemented by the processor
3. Schedule 3 - Approved Sub-processors: List of authorized sub-processors and their processing activities
4. Schedule 4 - Transfer Mechanisms: Details of mechanisms used for lawful cross-border data transfers
5. Schedule 5 - Contact Details: Contact information for key personnel and data protection officers
6. Schedule 6 - Service Level Agreement: Performance metrics and service levels for processing activities
7. Appendix A - Data Breach Response Plan: Detailed procedures for handling and reporting data breaches
Authors
Technology and Software
Financial Services
Healthcare
Education
Retail and E-commerce
Telecommunications
Professional Services
Insurance
Manufacturing
Public Sector
Marketing and Advertising
Cloud Services
Research and Development
Human Resources Services
Consulting
Legal
Compliance
Information Technology
Information Security
Risk Management
Data Protection
Procurement
Operations
Privacy
Information Governance
Vendor Management
Contract Administration
Chief Privacy Officer
Data Protection Officer
Information Officer
Legal Counsel
Compliance Manager
IT Director
Chief Information Security Officer
Risk Manager
Privacy Manager
Operations Director
Contract Manager
Chief Technology Officer
Information Security Manager
Data Protection Specialist
Procurement Manager
Chief Legal Officer
Information Governance Manager
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