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Credit Card Responsibility Agreement
"I need a Credit Card Responsibility Agreement for a new premium credit card product launching in March 2025, which includes international travel insurance benefits and a rewards program targeting high-net-worth individuals in South Africa."
1. Parties: Identification of the credit provider and the cardholder, including full legal names, registration/identity numbers, and contact details
2. Background: Context of the agreement and purpose of the credit card facility
3. Definitions and Interpretation: Definitions of key terms used in the agreement and rules of interpretation
4. Credit Facility Terms: Details of the credit limit, interest rates, fees, and charges as required by the National Credit Act
5. Card Issuance and Usage: Terms regarding card issuance, activation, and acceptable usage of the credit card
6. Security and PIN Requirements: Provisions for card security, PIN management, and cardholder responsibilities for maintaining security
7. Payments and Billing: Payment terms, minimum payment requirements, billing cycles, and statement provisions
8. Default and Consequences: Events of default, consequences, and remedies available to the credit provider
9. Liability and Loss Prevention: Allocation of liability for unauthorized transactions and loss prevention measures
10. Personal Information: Handling of personal information in compliance with POPIA, including consent and processing details
11. Amendments and Termination: Provisions for changing terms and conditions and terminating the agreement
12. General Terms: Standard legal provisions including notices, governing law, and dispute resolution
1. Rewards Program: Terms of any rewards or loyalty program associated with the credit card, used when the card includes such features
2. Additional Cardholders: Provisions for issuing additional cards to family members or authorized users, included when additional cards are permitted
3. Insurance Benefits: Details of any insurance coverage provided with the card, included when insurance benefits are offered
4. Digital Services: Terms for online banking, mobile apps, and other digital services, included when digital features are provided
5. International Usage: Terms for international transactions and foreign exchange fees, included for cards with international functionality
6. Business Cards: Additional terms specific to business credit cards, included when the agreement is for business cards
1. Schedule 1: Pricing Schedule: Detailed breakdown of interest rates, fees, and charges applicable to the credit card
2. Schedule 2: Credit Limit and Facility Terms: Specific details of the approved credit limit and any special facility terms
3. Schedule 3: Insurance Schedule: Details of insurance benefits, terms, and conditions if applicable
4. Appendix A: Required Documentation: List of documents required for credit card application and ongoing compliance
5. Appendix B: Dispute Resolution Procedures: Detailed procedures for disputing transactions and resolving complaints
6. Appendix C: Digital Banking Terms: Specific terms and conditions for digital banking services and online account access
Authors
Banking
Financial Services
Retail
E-commerce
Consumer Services
Corporate Services
Insurance
Travel and Hospitality
Technology
Legal
Compliance
Credit Operations
Risk Management
Product Development
Customer Service
Operations
Retail Banking
Corporate Banking
Cards and Payments
Document Management
Client Relations
Legal Counsel
Compliance Officer
Credit Manager
Risk Manager
Product Manager - Cards
Customer Service Manager
Operations Manager
Banking Relations Manager
Financial Services Director
Retail Banking Manager
Credit Operations Supervisor
Account Manager
Business Development Manager
Corporate Banking Officer
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