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Subscription Service Contract
"I need a Subscription Service Contract for my SaaS platform that will operate in Singapore and Malaysia, with specific provisions for data protection and auto-renewal terms, planned to launch in March 2025."
1. Parties: Identification of service provider and subscriber
2. Background: Context of the agreement and service overview
3. Definitions: Key terms used throughout the agreement
4. Service Description: Detailed description of services provided
5. Subscription Terms: Duration, renewal, and termination conditions
6. Payment Terms: Pricing, billing cycles, and payment methods
7. Data Protection: PDPA compliance and data handling procedures
8. Service Access and Security: Terms regarding access credentials, security measures, and user responsibilities
9. Intellectual Property: Rights and restrictions regarding IP owned by either party
10. Limitation of Liability: Limitations and exclusions of liability under Singapore law
11. Governing Law and Jurisdiction: Specification of Singapore law and jurisdiction
1. Service Level Agreement: Performance metrics, uptime guarantees, and support response times - include for enterprise services
2. Insurance: Insurance requirements and coverage - include for high-risk services or physical products
3. White Label Provisions: Terms for rebranding services - include when allowing reselling or rebranding
4. Third-Party Services: Terms relating to integrated third-party services - include when service relies on third-party components
5. Professional Services: Terms for additional implementation or consulting services - include when offering professional services
1. Schedule 1 - Service Specifications: Detailed technical specifications of services
2. Schedule 2 - Pricing Schedule: Detailed pricing tiers, special rates, and payment terms
3. Schedule 3 - Data Processing Agreement: Detailed data handling procedures and PDPA compliance requirements
4. Schedule 4 - Acceptable Use Policy: Rules and restrictions for service usage
5. Schedule 5 - Service Level Requirements: Detailed performance metrics and service level commitments
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