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License And Service Agreement for Singapore

License And Service Agreement Template for Singapore

A comprehensive legal agreement governed by Singapore law that combines software licensing terms with ongoing service provisions. It establishes the terms for software usage rights, implementation services, maintenance, support, and other related services while ensuring compliance with Singapore's regulatory framework, including the PDPA and Copyright Act. The agreement addresses intellectual property rights, data protection, service levels, and operational requirements specific to the Singapore market.

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License And Service Agreement

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What is a License And Service Agreement?

The License And Service Agreement is essential for businesses operating in Singapore that provide or receive software solutions with accompanying services. This document is particularly relevant in today's digital economy where software deployment often requires ongoing support and maintenance. It addresses key requirements under Singapore law, including data protection, intellectual property rights, and service delivery standards. The agreement is designed to provide clear terms for software usage rights while establishing service level commitments and compliance obligations. It's particularly important for technology transactions in Singapore's highly regulated business environment.

What sections should be included in a License And Service Agreement?

1. Parties: Identification and details of the licensor and licensee

2. Background: Context of the agreement and brief description of the business relationship

3. Definitions: Key terms used throughout the agreement

4. License Grant: Scope, terms, and limitations of the license

5. Services: Description of services to be provided

6. Fees and Payment: Payment terms, pricing, and billing arrangements

7. Intellectual Property Rights: Ownership and protection of IP

8. Confidentiality: Protection of confidential information

9. Term and Termination: Duration and termination conditions

10. Governing Law: Singapore law provisions and jurisdiction

What sections are optional to include in a License And Service Agreement?

1. Service Level Agreement: Specific performance metrics and standards for ongoing services with measurable performance criteria

2. Data Protection: PDPA compliance and data handling procedures for personal data processing

3. Export Control: Export restrictions and compliance for international licensing arrangements

4. Insurance: Insurance requirements and coverage for significant liability risks

5. Change Control: Procedures for implementing changes in long-term or complex service arrangements

What schedules should be included in a License And Service Agreement?

1. Schedule 1 - Licensed Products: Detailed description of licensed software/products

2. Schedule 2 - Service Description: Detailed scope of services

3. Schedule 3 - Service Levels: Performance metrics and KPIs

4. Schedule 4 - Fee Schedule: Detailed pricing and payment terms

5. Schedule 5 - Technical Requirements: Technical specifications and requirements

6. Appendix A - Data Processing Agreement: PDPA compliance details

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Singapore

Publisher

Ƶ

Document Type

License Agreement

Sector

IP

Cost

Free to use
Relevant legal definitions

























Clauses




















Industries

Copyright Act 2021: Primary legislation governing intellectual property rights and copyright protection in Singapore, essential for software licensing and content protection

Patents Act: Regulates patent rights and protection, relevant for any patented technology or processes included in the license

Computer Misuse Act: Addresses cybersecurity and computer crimes, important for defining security obligations and unauthorized access prevention

Personal Data Protection Act 2012: Governs the collection, use, and disclosure of personal data, crucial for data handling aspects of the service agreement

Electronic Transactions Act: Provides legal framework for electronic transactions and digital signatures, relevant for online service delivery

Consumer Protection (Fair Trading) Act: Protects consumers against unfair practices, ensuring fair terms in the agreement

Unfair Contract Terms Act: Regulates unfair terms in contracts, ensuring balanced and reasonable contractual provisions

Supply of Goods Act: Governs the supply of goods, relevant for any hardware or tangible components included in the license

Cybersecurity Act 2018: Establishes framework for protection of critical information infrastructure and cybersecurity standards

Cross-Border Data Transfer Regulations: Regulations under PDPA governing international data transfers and storage

Cloud Security Singapore Standards: SS 584 standards providing guidelines for cloud service security

Competition Act: Ensures fair competition and prevents anti-competitive practices in service provision

MAS Guidelines: Monetary Authority of Singapore guidelines applicable for financial services technology

Healthcare Services Act: Specific regulations for healthcare-related services and technology

Telecommunications Act: Regulations governing telecommunications services and infrastructure

UNCITRAL Model Law: International standards for electronic commerce, relevant for cross-border services

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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