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License And Service Agreement for United Arab Emirates

License And Service Agreement Template for United Arab Emirates

A comprehensive legal agreement governed by UAE law that combines software or technology licensing provisions with ongoing service obligations. This document establishes the terms for both the licensing of intellectual property or technology assets and the provision of related services, including maintenance, support, and implementation. It incorporates specific UAE legal requirements, including provisions compliant with UAE Federal Laws regarding commercial transactions, intellectual property rights, and electronic commerce, while addressing local business practices and regulatory requirements.

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What is a License And Service Agreement?

The License And Service Agreement is a crucial document used when a provider wishes to both license their technology or intellectual property and provide ongoing services to a customer in the UAE market. This dual-purpose agreement is particularly relevant in technology implementations where software or systems are licensed alongside implementation, maintenance, or support services. The document must comply with UAE Federal Laws, including the Civil Code, Commercial Code, and relevant technology and IP regulations. It typically includes detailed provisions for license scope, usage rights, service levels, support obligations, and payment terms, while incorporating UAE-specific legal requirements such as local dispute resolution mechanisms and Arabic language considerations. This type of agreement is commonly used in software deployments, technology implementations, and digital transformation projects where ongoing service support is essential to the licensed technology's effective operation.

What sections should be included in a License And Service Agreement?

1. Parties: Identification of the contracting parties with full legal names and addresses

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions: Detailed definitions of terms used throughout the agreement

4. License Grant: Scope, nature, and limitations of the license being granted

5. Service Scope: Detailed description of services to be provided

6. Payment Terms: Fees, payment schedule, and payment methods

7. Intellectual Property Rights: IP ownership, protection, and usage rights

8. Confidentiality: Protection and handling of confidential information

9. Service Levels: Performance standards and metrics for services

10. Support and Maintenance: Details of support services and maintenance obligations

11. Term and Termination: Duration of agreement and termination provisions

12. Warranties and Indemnities: Warranties provided and indemnification obligations

13. Limitation of Liability: Limitations on parties' liability under UAE law

14. Governing Law and Jurisdiction: UAE law application and jurisdiction details

15. General Provisions: Standard boilerplate clauses including force majeure, notices, and assignment

What sections are optional to include in a License And Service Agreement?

1. Data Protection: Required if personal data processing is involved, detailing compliance with UAE data protection laws

2. Export Control: Required if licensed materials or services are subject to export control regulations

3. Source Code Escrow: Optional section for software licensing agreements where source code protection is required

4. Training Services: Include if training is part of the service offering

5. Disaster Recovery: Required for critical service agreements or when handling sensitive data

6. Change Control: Include for agreements where service or license terms may need regular updates

7. Insurance: Required for high-value agreements or when specific risks need coverage

8. Anti-Bribery and Corruption: Important for international agreements or government-related contracts

What schedules should be included in a License And Service Agreement?

1. Schedule 1 - Licensed Materials: Detailed description of licensed materials, software, or intellectual property

2. Schedule 2 - Service Description: Detailed specification of services to be provided

3. Schedule 3 - Service Levels and KPIs: Specific service level agreements and performance indicators

4. Schedule 4 - Fee Schedule: Detailed breakdown of all fees, charges, and payment terms

5. Schedule 5 - Support and Maintenance: Detailed support and maintenance procedures and responsibilities

6. Appendix A - Technical Requirements: Technical specifications and requirements

7. Appendix B - Security Requirements: Security protocols and requirements

8. Appendix C - Contact Details: Key contacts and escalation matrix for both parties

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Publisher

Ƶ

Document Type

License Agreement

Sector

IP

Cost

Free to use
Relevant legal definitions






























































Clauses









































Relevant Industries

Information Technology

Software Development

Healthcare

Financial Services

Education

Telecommunications

Professional Services

E-commerce

Manufacturing

Government Services

Media and Entertainment

Real Estate

Energy and Utilities

Relevant Teams

Legal

Information Technology

Procurement

Commercial

Finance

Operations

Service Delivery

Vendor Management

Solutions Architecture

Implementation

Risk and Compliance

Relevant Roles

Chief Technology Officer

Legal Counsel

IT Director

Procurement Manager

Commercial Director

Software Licensing Manager

Contract Manager

Service Delivery Manager

Chief Information Officer

Head of Legal

Technology Procurement Specialist

Vendor Management Director

Solutions Architect

Implementation Manager

Chief Financial Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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