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1. Parties: Identification of the contracting parties with full legal names and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Detailed definitions of terms used throughout the agreement
4. License Grant: Scope, nature, and limitations of the license being granted
5. Service Scope: Detailed description of services to be provided
6. Payment Terms: Fees, payment schedule, and payment methods
7. Intellectual Property Rights: IP ownership, protection, and usage rights
8. Confidentiality: Protection and handling of confidential information
9. Service Levels: Performance standards and metrics for services
10. Support and Maintenance: Details of support services and maintenance obligations
11. Term and Termination: Duration of agreement and termination provisions
12. Warranties and Indemnities: Warranties provided and indemnification obligations
13. Limitation of Liability: Limitations on parties' liability under UAE law
14. Governing Law and Jurisdiction: UAE law application and jurisdiction details
15. General Provisions: Standard boilerplate clauses including force majeure, notices, and assignment
1. Data Protection: Required if personal data processing is involved, detailing compliance with UAE data protection laws
2. Export Control: Required if licensed materials or services are subject to export control regulations
3. Source Code Escrow: Optional section for software licensing agreements where source code protection is required
4. Training Services: Include if training is part of the service offering
5. Disaster Recovery: Required for critical service agreements or when handling sensitive data
6. Change Control: Include for agreements where service or license terms may need regular updates
7. Insurance: Required for high-value agreements or when specific risks need coverage
8. Anti-Bribery and Corruption: Important for international agreements or government-related contracts
1. Schedule 1 - Licensed Materials: Detailed description of licensed materials, software, or intellectual property
2. Schedule 2 - Service Description: Detailed specification of services to be provided
3. Schedule 3 - Service Levels and KPIs: Specific service level agreements and performance indicators
4. Schedule 4 - Fee Schedule: Detailed breakdown of all fees, charges, and payment terms
5. Schedule 5 - Support and Maintenance: Detailed support and maintenance procedures and responsibilities
6. Appendix A - Technical Requirements: Technical specifications and requirements
7. Appendix B - Security Requirements: Security protocols and requirements
8. Appendix C - Contact Details: Key contacts and escalation matrix for both parties
Information Technology
Software Development
Healthcare
Financial Services
Education
Telecommunications
Professional Services
E-commerce
Manufacturing
Government Services
Media and Entertainment
Real Estate
Energy and Utilities
Legal
Information Technology
Procurement
Commercial
Finance
Operations
Service Delivery
Vendor Management
Solutions Architecture
Implementation
Risk and Compliance
Chief Technology Officer
Legal Counsel
IT Director
Procurement Manager
Commercial Director
Software Licensing Manager
Contract Manager
Service Delivery Manager
Chief Information Officer
Head of Legal
Technology Procurement Specialist
Vendor Management Director
Solutions Architect
Implementation Manager
Chief Financial Officer
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